Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

First Class Apartments to the Caucasus

This week we’re treated to not one, but two rare travel insights. Our member RooFlyer recently experienced the delights of Etihad’s renowned First Class Apartments on the way to a destination that rarely comes to mind for Australian travellers: the Caucasus region of Eastern Europe, which is home to Azerbaijan and Georgia. Today starts a … Continued

Perks and Pitfalls of Cruise Holidays

Perks and Pitfalls of Cruise Holidays

Our members are often jet setting across the globe by air. But air travel is not the only way to enjoy a holiday. Cruises have taken off on a wave of popularity as a more relaxing and luxurious holiday option. Cruises vary from short trips arriving and departing from the same port, to longer trips … Continued

Citibank

Citibank Reverses Decision to Devalue Points

Following a resounding backlash from AFF members, Citibank has reversed its snap decision to slash the rate at which Citi Rewards points can be transferred to airline frequent flyer programs. Last week, Citibank provided no notice before increasing the number of the Citi Rewards points required for a transfer to Velocity Frequent Flyer and Singapore’s … Continued

Tips & Tricks to Earn More Flybuys Points

The recent major devaluation of the Woolworths Rewards program has left many former Woolies customers looking to Coles and its Flybuys loyalty program. While Woolworths has axed its partnership with Qantas, Flybuys recently began partnering with Etihad Airways. As Etihad miles can now be earned while shopping at Coles, Flybuys has become significantly more attractive … Continued

Air NZ Catering Catastrophe

One member is appalled at being offered just $20 worth of Air New Zealand vouchers as compensation for an in-flight meal that left them “very ill”. The Business class passenger had requested a vegetarian meal. But by the time they discovered that the meal in fact contained chicken, it was already too late. The catering … Continued

Cruising the Galapagos Islands

This week we’re treated to a fantastic trip report by our member Milboo, who recently travelled to South America. The incredible sights of the Galapagos Islands and Peru’s Machu Picchu awaited! A surprise upgrade on the Qantas flight to Santiago made for a great start to what looks to have been a fantastic trip! The … Continued

Fast-track to Virgin Velocity Status

Gold status with Virgin Australia’s Velocity program can be a valuable asset for frequent travellers. Benefits include complimentary lounge access, increased upgrade opportunities, bonus points and even the ability to change to an earlier flight for free. Virgin status can be earned by flying with Virgin Australia and its partner airlines. Often the path to … Continued

Etihad launches A380 flights to Melbourne

Etihad Airways will begin flying its flagship Airbus A380 to Melbourne from June next year. The A380s, which already fly daily to Sydney, offer a more comfortable journey in all classes of travel. But First Class passengers can expect to be especially pampered. The A380 is equipped with “apartments” in First, as well as on-board … Continued

Hilton Hotels: Upgrading 101

It’s always nice to get an upgrade. Upgrading flights to Business and First Class is often discussed on our forums. But hotel rooms can also be upgraded – sometimes for little or no cost! Hilton Hotels offers two different ways to upgrade. These methods can be used to upgrade at Hilton properties including Conrad, Waldorf … Continued