Qantas Moving to Terminal 8 at New York’s JFK Airport

Qantas will shift its operations to Terminal 8 at New York’s John F. Kennedy (JFK) Airport from 3 April 2018. Terminal 8 at JFK Airport is home to Qantas’ partner American Airlines. Qantas’ daily service from New York to Los Angeles (with onward connections to Australia) currently departs from Terminal 7 at JFK Airport. This … Continued

Qantas Announces Record Profit, Aircraft Upgrades

Qantas has announced aircraft upgrades, new lounges and a new Pilot Academy alongside a record profit at the 2018 half-yearly results last Thursday. Qantas’ record half-yearly profit of $976 million was widely reported by Australian media. But of most interest to frequent flyers are the other announcements made alongside the financial reporting in the Qantas … Continued

Refresh for Qantas Sydney International Business Lounge

Qantas’ underwhelming, overcrowded Business Lounge at Sydney Airport is finally set to receive a refresh. The Qantas Sydney international Business Lounge is one of the busiest in the airline’s international network. But for the past several years it has been somewhat neglected. The refurbishments will commence in the second half of 2018. Qantas expects the … Continued

Is the Qantas Club worth paying $39?

Qantas now sells one-time passes to its Qantas Club lounges, with access to domestic lounges starting from $39. But, one member asks, is it worth paying $39 to use the Qantas Club in Sydney for just an hour? So I’m QF Silver. I received an email offering me entry into the Qantas Club for my … Continued

Disgruntled Qantas Customers Kept Waiting

If you’ve been waiting an eternity for a refund from Qantas, you’re not alone. Many Qantas customers have posted recently about their frustration in waiting for a refund from the airline. It appears that waiting several months for a refund from Qantas, even in cases where the airline cancelled its own flight, is now normal. … Continued