Qantas has had all sorts of IT problems over the past week. Its scheduled system upgrade last Wednesday took far longer than expected, leaving frequent flyers unable to access their accounts or use their Qantas points for many hours. But it’s a different IT problem that has upset AFF member juddles this week. Qantas routinely emails … Continued
Qantas will shift its Manila flights from Terminal 1 to the more modern Terminal 3 from the end of August. Qantas’ terminal change in Manila is just one of many scheduled for the end of August 2018 at Ninoy Aquino International Airport. Many other international airlines are also moving to Terminal 3, while domestic Cebu … Continued
Qantas has an excellent lounge at Singapore’s Changi Airport. The combined Business & First class lounge features a seasonal dining menu, bar service, helpful staff and well-appointed showers. Unfortunately, the Qantas Singapore Lounge can get very crowded in the evening. This has been a problem for many months. But lounge overcrowding has just become much … Continued
Today marks a new era for both Qantas’ flagship kangaroo route and the ongoing partnership with Emirates. Later today, the first ever non-stop commercial flight from Australia to Europe will depart. The new QF9 service from Perth to London is scheduled to leave at 6.50pm local time. It will arrive in London over 17 hours later … Continued
In Australia, airport lounge access for under 18s travelling alone is not permitted. This is due to liquor licensing regulations, as self-serve alcohol is available in most lounges. Passengers under 18 can still purchase a Business class ticket or attain frequent flyer status – which comes with the advertised benefit of lounge access. Nonetheless, the Qantas … Continued