The ‘AFF on AIR’ podcast often looks at frequent flyer and loyalty programs from a consumer’s perspective. But what goes on behind the scenes? What is the logic behind the decisions made by the people running loyalty programs? To find out what goes on behind the scenes, Matt Graham is joined on Episode 65 of … Continued
Redeeming Qantas Frequent Flyer points for a Classic Flight Reward might seem like good value in 2021 – and it usually is. But the value of Qantas points in 2021 is nothing compared to the way things were 25 years ago! These days, for example, it costs 57,000 Qantas points + $80 in taxes & … Continued
Business rewards programs such as Qantas Business Rewards have become increasingly popular in recent years. With Qantas Business Rewards, points are earned by the business and can then be transferred to anyone including employees. But does this have any Fringe Benefits Tax (FBT) implications? It’s generally considered that points earned by employees in their personal … Continued
Qantas has added new benefits for Points Club and Points Club Plus members including hotel vouchers, wine vouchers and exclusive offers. The airline is also introducing a new “Milestone Bonus Reward” at the half-way point between Points Club and the higher Points Club Plus tier. It’s the first time Qantas has made changes to its … Continued
In the past, there used to be regular offers of 15% bonus points when transferring Flybuys points to Virgin Australia’s Velocity Frequent Flyer program. But since Flybuys introduced Velocity Auto Transfer in December 2020, and the regular Flybuys-Velocity conversion rate was increased by 15% earlier this year, these limited-time offers simply haven’t been as good. … Continued