Loyalty Program is a popular topic at the Australian Frequent Flyer. All frequent flyer programs are essentially loyalty programs. But there are other non-airline loyalty programs, such as the loyalty programs associated with hotels.
Virgin Australia and UK-based Virgin Atlantic have applied for regulatory approval to coordinate services between Australia and the UK. The expanded Virgin Atlantic partnership would allow the two airlines to offer a more seamless experience to passengers flying to London through better schedules, easier connections and enhanced frequent flyer benefits. Virgin Australia does not fly … Continued
Qantas Frequent Flyer has announced the largest overhaul in the loyalty program’s history. There are significant changes to reward flight pricing, with an increase in the amount of points required for flights in premium cabins and upgrades – including for round-the-world awards. But carrier charges and the amount of points required for some Economy reward … Continued
Update: The full suite of changes has now been announced. Read a full analysis of the changes here: Qantas Frequent Flyer Changes (June 2019) Qantas is expected to announce major changes to its Qantas Frequent Flyer loyalty program on Thursday. Qantas CEO Alan Joyce and Qantas Loyalty CEO Olivia Wirth will hold a press conference … Continued
Many AFF members take pride in finding the best travel deals and optimising their frequent flyer points. But many say that they struggle to help friends and family members who don’t share the same passion for our hobby. There are countless stories of members who’ve tried to help, only to find their advice has fallen … Continued
For Qantas Frequent Flyer members with large point balances, having those points stolen could be a nightmare. Thankfully, if this does happen, the airline has processes in place to recover the points. DoctorSimon was mortified to discover recently that 185,000 points had been stolen from their Qantas Frequent Flyer account. The thief had already used the … Continued
The Hilton Honors status match comes with 90 days of Gold or Diamond status at Hilton hotels. Available to anyone that already holds an equivalent status level with another hotel loyalty program, the status match also comes with a challenge to retain the status. For a Hilton Diamond challenge, this involves staying 8 times at Hilton … Continued
United Mileage Plus has removed its award charts and will shift to “dynamic” award pricing for travel from 15 November 2019. United gave no warning about the changes and they have attracted universal criticism, with many frequent flyers seeing this as a major devaluation of the United Mileage Plus loyalty program. United Airlines sold these … Continued
Several loyalty program devaluations affecting Australians will take place after next weekend. Over the coming days, Amex Membership Rewards, Westpac Altitude Rewards and Singapore Airlines KrisFlyer are all changing their programs for the worse. It’s now your last chance to prepare for the upcoming changes! So we thought we’d give a quick recap of … Continued
Choosing between Qantas and Virgin Australia is a common dilemma facing Australian frequent flyers. Although Qantas has a stronger route network – both domestically and internationally – sticking with Virgin can have its advantages. Last year, AFF member juliusg flew a mixture of both Qantas and Virgin Australia in Business class. This year, this member has … Continued
Thai Airways has announced a significant devaluation to its Royal Orchid Plus frequent flyer program. The airline is selling the changes as rewarding customers with “more miles” and “more award flexibility”. But, make no mistake – the value in this frequent flyer program is being gutted. The changes will take effect from 1 October 2019, … Continued
Accumulate enough frequent flyer points, and the world is your oyster! But how many points is too many? Although frequent flyer points can be a valuable currency, they’re a terrible investment in the long term. Frequent flyer points – unlike money – don’t earn interest, can expire and may lose value at any time. In … Continued
Accor’s Le Club loyalty program is due for a brand refresh. From late 2019, Le Club will become Accor ALL, which we’re told stands for “Accor Live Limitless”. This will become the single, combined loyalty program of Accor’s existing and newly-acquired brands – some of which still have their own loyalty programs. Hotel brands to … Continued
