Loyalty Program is a popular topic at the Australian Frequent Flyer. All frequent flyer programs are essentially loyalty programs. But there are other non-airline loyalty programs, such as the loyalty programs associated with hotels.
Many Australians join Qantas Frequent Flyer by default. But even if you fly with Qantas regularly, you could benefit by using the British Airways Executive Club frequent flyer program instead. In this episode, Matt also discusses the new Uber Rewards loyalty program, earning Qantas points for Uber rides and a bizarre experience using Uber … Continued
Qantas plans to commence its partnership with BP petrol stations on 1 February 2020, after the ACCC proposed to approve the tie-up. As a result, Velocity Frequent Flyer today advised members today that 31 January 2020 will be the last day to earn or redeem Velocity points with BP. Currently, you can earn 2 Velocity … Continued
You can now earn Qantas points for all Uber rides, as well as Uber Eats orders. But, at the same time, Qantas is reducing the number of points that Silver, Gold, Platinum and Platinum One members can earn when booking an Uber to or from the airport. The changes are related to the new Uber … Continued
Velocity Frequent Flyer points will expire if there is no activity in your account for 24 months. This means your Velocity points will be safe as long as you earn or redeem at least one point every two years. But if your Velocity points do happen to expire, is there anything you can do … Continued
Last month, the Australian Competition & Consumer Commission (ACCC) released a draft report into loyalty programs, expressing “significant concerns” and inviting submissions from the public. Public submissions in response to the draft report on loyalty schemes have now been published on the ACCC website. There were 22 submissions, including from Qantas, Virgin Australia, Woolworths and … Continued
Woolworths has increased the amount of Qantas Frequent Flyer points you’ll receive when converting Woolworths Rewards points. Once earned, you’ll also now receive your Qantas points much sooner than before. You can earn 1 Woolworths Rewards point per $1 spent at Woolworths, BWS, Big W and Caltex-Woolworths fuel outlets. Each time you reach 2,000 points, … Continued
With more than 7 million members, Priceline Sister Club is the fifth-largest loyalty program in Australia. The rewards program of Priceline Pharmacy, Sister Club rewards its members with quarterly vouchers for earning points at Priceline and bonuses upon reaching Diamond or Pink Diamond membership. You’ll earn 1 Sister Club point per $1 spent at Priceline … Continued
Singapore Airlines has upgraded the security of KrisFlyer frequent flyer accounts with the introduction of two-factor authentication (2FA). Singapore Airlines KrisFlyer members are also being forced to change their passwords. Previously, a 6-digit PIN number was all that was needed to access your KrisFlyer membership account. Now, Singapore Airlines is requiring members to create a new … Continued
The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program operators on notice. In Episode 20 of the AFF on AIR podcast, Matt chats to airline loyalty and data expert Mark Ross-Smith about the ACCC’s findings and recommendations. This interview … Continued
The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program operators on notice. In this episode, Matt chats to airline loyalty and data expert Mark Ross-Smith about the ACCC’s findings and recommendations. This interview covers topics including data privacy, … Continued
Virgin Australia will regain full ownership of its Velocity Frequent Flyer loyalty program after selling a 35% stake to Affinity Equity Partners in 2014. Virgin will pay $700 million to buy back the stake in its profitable Velocity loyalty program – around double what Affinity paid for it five years ago. Virgin Australia yesterday confirmed … Continued
If you hold status with an airline, you’ll often feel obliged to continue crediting points to that airline’s frequent flyer program in order to use your status benefits when you fly. For example, if you have Qantas Platinum status, you may only be granted entry to the First Class Lounge if your Qantas Frequent Flyer … Continued
