Thousands of lucky Jetstar passengers received a pleasant surprise on their flights to or from Hawaii over the past few weeks. Instead of flying on a cramped Jetstar Dreamliner, passengers booked to fly between Sydney and Honolulu have instead been flown on a Qantas Boeing 747 and received the full Qantas service. Some lucky passengers … Continued
In December last year, Air Asia X began flying twice daily from Melbourne’s Avalon Airport (AVV) to Kuala Lumpur. It became the first regularly-scheduled international route for Melbourne’s second airport, which is used mainly by low-cost carriers. Air Asia’s move to Avalon Airport has been largely successful. On average, the flights have been relatively full … Continued
Qantas is now offering customers free flight vouchers in exchange for switching to a different flight time. The “Qantas Flight Switch” offers are being made to selected customers by SMS text message or email. The invitations to switch to an earlier or later flight are generally being received within a week of the flight’s departure … Continued
The Australian Competition & Consumer Commission (ACCC) has called out all four of Australia’s major airlines for misleading customers about their right to a refund. In addition, Jetstar has been fined $1.95 million for making false and misleading representations about its passengers’ rights. The ACCC alleges that Jetstar falsely claimed on its website that certain … Continued
The 28 Degrees Mastercard has added a unique new benefit for travellers. Cardholders are now entitled to complimentary airport lounge access for themself and up to 4 guests, where available, if their flight is delayed by at least 2 hours. There is no charge; you’ll just have to register each flight at least 6 hours … Continued