In recent weeks, QantasLink has announced new regional services to Ballina, Kangaroo Island and now Orange. But Regional Express (Rex) has complained to the Australian Competition & Consumer Commission (ACCC) that QantasLink is using its dominant position to force them out of these markets. New QantasLink flights from Adelaide to Kangaroo Island From July, QantasLink … Continued
As we covered yesterday, there are a wide range of topics that Australian frequent flyers would like to bring up with Qantas CEO Alan Joyce. Australian Frequent Flyer members were also asked recently what they would say if they got an opportunity to meet Virgin Australia’s new CEO, Paul Scurrah. Interestingly, the range of issues … Continued
If you had an opportunity to meet Qantas CEO Alan Joyce, what would you say to him? This question was recently put to the Australian Frequent Flyer community. There have already been 100 responses (and counting), with frequent flyers expressing a wide range of different points of view about the way in which our national … Continued
A couple of weeks ago, we revealed how Qatar Airways customers may pay more when booking flights on a computer. That’s because Qatar Airways gives a 10% discount for bookings made on a Smartphone or mobile device. But Qatar Airways is certainly not the only company to employ price discrimination based on the device being … Continued
An Australian Federal Court judge has ruled that hotel booking website Trivago misled customers into believing they were getting the best price on hotel rooms. In 2018, the Australian Competition & Consumer Commission (ACCC) alleged that Trivago, which is owned by Expedia, created a false impression that customers would be shown the lowest price when … Continued