Virgin Velocity Gold status comes with tons of benefits when you fly with Virgin Australia or any of its partner airlines, such as Air New Zealand or Singapore Airlines. These include lounge access, bonus points and the ability to change to an earlier flight for free. Gold Velocity status even comes with complimentary hotel loyalty … Continued
Frustrated Qantas customers are waiting longer than ever to speak to a call centre agent. Hold times of well over an hour are now normal, and numerous members have reported waiting 3 or even 4 hours. Call dropouts and promises of call backs that don’t eventuate also make the long list of Qantas call centre complaints … Continued
This week one member reveals why they abandoned their loyalty to Qantas. After years of successive frequent flyer program devaluations, this member felt like their loyalty was no longer a two-way street. The loss of Any Seat Awards, reductions in earning rates on oneworld airlines and a loss of anytime lounge access all contributed to … Continued
Our members have discovered an ingenious new way to maximise Virgin Australia status credits when flying Delta. US-based Delta Airlines recently introduced “Comfort Plus”, a new class of travel on US domestic flights between Economy and First. Comfort Plus is similar to Premium Economy, with passengers receiving more legroom, complimentary meals and other benefits in … Continued
Platinum status with Virgin Australia requires twice as many flights to earn as Gold status. But do the additional benefits of Platinum status justify the extra effort? Gold status comes with numerous worthwhile benefits including lounge access, priority boarding, Fly Ahead, and access to points upgrades on international flights. In addition to these benefits, Velocity … Continued