One member is considering abandoning their loyalty to Virgin Australia in favour of a “best fare of the day” policy. This member currently holds Platinum status with Virgin. But they are constantly finding that they can fly on overseas airlines in Premium Economy – or even Business class – for the same price as Economy … Continued
In order to retain status with any airline, you generally need to do a certain amount of flying each year. Qantas Platinum members, for example, need to earn 1,200 status credits each membership year in order to retain Platinum Qantas status. But it may be possible to renew your status, even if you fall short … Continued
One member is currently trying to determine the best Oneworld frequent flyer program to join. This member travels three times per year between Australia and the UK in Business class. Status is the most important consideration for this member, however the ease and value of earning & burning points is also a factor. So my … Continued
Virgin Velocity Gold status comes with tons of benefits when you fly with Virgin Australia or any of its partner airlines, such as Air New Zealand or Singapore Airlines. These include lounge access, bonus points and the ability to change to an earlier flight for free. Gold Velocity status even comes with complimentary hotel loyalty … Continued
Frustrated Qantas customers are waiting longer than ever to speak to a call centre agent. Hold times of well over an hour are now normal, and numerous members have reported waiting 3 or even 4 hours. Call dropouts and promises of call backs that don’t eventuate also make the long list of Qantas call centre complaints … Continued