Airline Status

Airline status ensures an enjoyable experience when flying with the airline putting you ahead of the crowd when trying to get an upgrade, complimentary lounge access and other benefits.

Virgin Slashes Frequent Flyer Perks

Our members are outraged by Virgin’s plans to remove key frequent flyer benefits from next month. Gold & Platinum flyers will no longer receive perks including Fly Ahead, complimentary seat selection or bonus points when flying on Virgin’s cheapest Economy tickets. Even when flying on more expensive tickets, Virgin’s most loyal flyers may soon be forced … Continued

18 Aug 2016 Virgin Australia

An Epic “Status Run” to Panama City

Our member 24601 recently completed an epic trip that took them to New Zealand, the United States and even Panama! The aim of the trip was simple: to achieve Platinum status with both Qantas and Virgin Australia. The key to earning status with our local frequent flyer programs is status credits. Status credits can be … Continued

3 Aug 2016 Flight Reviews

Is Airline Loyalty Dead?

One member is considering abandoning their loyalty to Virgin Australia in favour of a “best fare of the day” policy. This member currently holds Platinum status with Virgin. But they are constantly finding that they can fly on overseas airlines in Premium Economy – or even Business class – for the same price as Economy … Continued

Complimentary Qantas Status Renewal

In order to retain status with any airline, you generally need to do a certain amount of flying each year. Qantas Platinum members, for example, need to earn 1,200 status credits each membership year in order to retain Platinum Qantas status. But it may be possible to renew your status, even if you fall short … Continued

25 Jul 2016 Qantas

Choosing a Oneworld Frequent Flyer Program

One member is currently trying to determine the best Oneworld frequent flyer program to join. This member travels three times per year between Australia and the UK in Business class. Status is the most important consideration for this member, however the ease and value of earning & burning points is also a factor. So my … Continued

13 Jul 2016 Oneworld

Little-Known Shortcut to Virgin Australia Status

Virgin Velocity Gold status comes with tons of benefits when you fly with Virgin Australia or any of its partner airlines, such as Air New Zealand or Singapore Airlines. These include lounge access, bonus points and the ability to change to an earlier flight for free. Gold Velocity status even comes with complimentary hotel loyalty … Continued

Qantas 737s Melbourne

Qantas Call Centre Frustration

Frustrated Qantas customers are waiting longer than ever to speak to a call centre agent. Hold times of well over an hour are now normal, and numerous members have reported waiting 3 or even 4 hours. Call dropouts and promises of call backs that don’t eventuate also make the long list of Qantas call centre complaints … Continued

23 Jun 2016 Qantas

Qantas Loyalty Abandoned

This week one member reveals why they abandoned their loyalty to Qantas. After years of successive frequent flyer program devaluations, this member felt like their loyalty was no longer a two-way street. The loss of Any Seat Awards, reductions in earning rates on oneworld airlines and a loss of anytime lounge access all contributed to … Continued

9 Jun 2016 Qantas

Cheap Virgin Status Credits with Delta

Our members have discovered an ingenious new way to maximise Virgin Australia status credits when flying Delta. US-based Delta Airlines recently introduced “Comfort Plus”, a new class of travel on US domestic flights between Economy and First. Comfort Plus is similar to Premium Economy, with passengers receiving more legroom, complimentary meals and other benefits in … Continued

Is Virgin Platinum Status Worthwhile?

Platinum status with Virgin Australia requires twice as many flights to earn as Gold status. But do the additional benefits of Platinum status justify the extra effort? Gold status comes with numerous worthwhile benefits including lounge access, priority boarding, Fly Ahead, and access to points upgrades on international flights. In addition to these benefits, Velocity … Continued

28 May 2016 Virgin Australia

Frequent Flyer Licence

What does it take to become a frequent flyer? This question has divided our members this week. While some say it’s all about the number of flights taken, others believe a frequent flyer is anyone that can make the most of the perks available to make any trip more enjoyable. One member opines that a … Continued

Airline Status: Qantas vs American Airlines

The American Airlines AAdvantage program is a popular oneworld alternative to the Qantas Frequent Flyer program. AAdvantage status comes with perks such as system-wide upgrades, and AAdvantage miles are considered by many to be more valuable than Qantas points. Having recently moved to the USA, one Qantas Platinum member is currently weighing up the pros … Continued