Priority boarding is a published Qantas benefit for eligible passengers. Qantas advertises that priority boarding will be available to Business class passengers and Gold, Platinum and Platinum One frequent flyers on Qantas flights. Unfortunately, this benefit is delivered so rarely that Qantas priority boarding has become a running joke on the Australian Frequent Flyer forum. … Continued
Numerous AFF members have reported problems with Qantas points earned via the Online Mall not posting. Qantas used to promise that points earned from purchases through the Qantas Online Mall would be credited within 30 days of making the purchase. This recently changed to “4-8 weeks”. But many Qantas Frequent Flyer members are still waiting … Continued
Qantas has announced a brand new bonus status credits offer! Until 19 June, Qantas is offering 50% bonus status credits to frequent flyers registered with Qantas Business Rewards. Using this offer, you can fast-track your way to Qantas Silver, Gold, Platinum or Platinum One status! The offer can be used with as many new bookings … Continued
It’s now possible to book China Eastern award flights on the Qantas website! This is great news for Qantas Frequent Flyer members because China Eastern has excellent award availability, including in Business and First class. Almost every China Eastern flight to or from Australia has two Business class reward seats available. China Eastern may be … Continued
A Qantas ticketing error has left a customer stranded in Cuba and more than $2,000 out of pocket. AFF member Sheenaec7 had booked an Iberia reward flight from Havana to Madrid in Business class, using Qantas points. But upon arriving at Havana Airport to check in for the flight, they were told there was no booking. It … Continued
Qantas is reportedly considering a “pay as you go” service model on flights between Australia and New Zealand. In a move that would copy the existing models of Air New Zealand and Virgin Australia, Qantas passengers could be charged extra for things like checked baggage, meals, drinks, frequent flyer points, seat selection and in-flight entertainment … Continued
The Qantas website has been plagued with errors since it was “upgraded” earlier this month. Unfortunately, one of the most serious problems has still not yet been resolved. The Qantas website is currently overcharging for some Classic Flight Reward bookings. The correct amounts of taxes and carrier charges are being applied, but the amount of … Continued
An AFF member and Qantas Platinum frequent flyer is still waiting for a Qantas refund of $4,000, two months after they had to cancel their flight. And they could be waiting a lot longer, as Qantas has stopped responding to emails and phone calls. PaulDQLD had originally booked two return Qantas Business class fares from Sydney … Continued
Qantas has had all sorts of IT problems over the past week. Its scheduled system upgrade last Wednesday took far longer than expected, leaving frequent flyers unable to access their accounts or use their Qantas points for many hours. But it’s a different IT problem that has upset AFF member juddles this week. Qantas routinely emails … Continued
To maintain elite status with Qantas, you normally need to earn a minimum number of status credits. You also need to take at least 4 Qantas or Jetstar flights per membership year. But what happens if you don’t fly enough? Qantas uses a system known to frequent flyers as “soft landings”. If you don’t retain … Continued
The Boeing 747 has been the backbone of the Qantas international fleet since 1971. But it’s now the end of an era, with the announcement that all Qantas 747s will be retired by 2020. The Boeing 747 was a ground-breaking aircraft for its time, cutting travel times to destinations around the world and opening new … Continued
Until Monday 30 April, you can save up to 50% off Qantas reward flights to a range of destinations! Classic Flight Rewards to Hobart, as well as Shanghai, Beijing, Hong Kong, Tokyo and Osaka are all on sale. The discount applies to the points required and is only available on Economy award bookings. Taxes, fees … Continued
