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Showing the latest news for category Qantas.

Qantas First Lounge, Sydney

Qantas First Lounge Passes for Platinum One Members

Qantas has added a new benefit for its top-tier Platinum One frequent flyers. Platinum One members now receive two annual lounge passes which can be gifted to friends and family or used to bring additional guests into the lounge. These passes can be used in Qantas’ acclaimed international First class lounges, or any other international … Continued

23 Sep 2017 Qantas

Another Win for Airline Customer Advocate

Two months ago we brought you the story of AFF member kpc‘s downgrade from First class. This member had booked a First class award using Qantas points from Dallas to Sydney. The flight was cancelled at short notice and they were re-booked into a mixture of Economy and Business class via Los Angeles and Auckland. … Continued

16 Sep 2017 Qantas

Qantas Downgrades Flight… to a Bus

Aircraft downgrades are frustrating for frequent flyers. But Qantas took this a step further recently, cancelling their last flight of the day and rebooking passengers onto a bus! To make matters worse, our member had paid a premium for a “flexible” ticket. Despite this, they ended up paying $127 for the privilege of changing their … Continued

14 Sep 2017 Qantas
Colombo Sri Lanka

Fly Non-Stop to Sri Lanka using Qantas Points

Sri Lankan Airlines will commence daily, direct Melbourne-Colombo flights next month. You can book a seat now using your Qantas points in both Economy and Business class!   The Opportunity Ever wanted to visit Sri Lanka? It’s now closer than ever, thanks to a new non-stop flight from Melbourne to Colombo. Sri Lankan Airlines, a … Continued

12 Sep 2017 Points Inspiration Qantas
Qantas 787 Dreamliner

Book a Seat on Qantas’ First 787 Flights

Keen to try out Qantas’ brand new Boeing 787 Dreamliner? You won’t have to wait much longer! The first aircraft has already rolled off the Boeing production line in Seattle, and Qantas will start flying its first aircraft on Australian domestic routes in November. Qantas will operate return Boeing 787 flights from Melbourne to Sydney … Continued

9 Sep 2017 Qantas
Qantas A380

Qantas Deserts Dubai

Qantas will reinstate its popular “kangaroo route” to London via Singapore. Qantas’ flagship A380 service, QF1, will once again operate as Sydney-Singapore-London from March next year. In doing so, the national carrier will cease all flights to Dubai. Despite deserting Dubai, Qantas intends to extend its alliance with Emirates for a further five years. Qantas … Continued

7 Sep 2017 Qantas

How to fly to Israel using Qantas Points

Israel has traditionally been a difficult destination to reach using Qantas points. But redeeming points to Tel Aviv has just become a little easier, thanks to an expanded partnership between Qantas & El Al…   The Opportunity Israel has traditionally been a difficult destination to reach using Qantas points. This is especially the case if … Continued

29 Aug 2017 Points Inspiration Qantas

Qantas to Refurbish A380 Fleet

Qantas will refurbish its entire fleet of Airbus A380s, with new seats in all cabin classes and a new on-board lounge on the upper deck. The upgrades will provide a welcome boost for Qantas’ ageing A380 fleet, but Qantas flyers will need to wait another 2-3 years. The Business class and Premium Economy seats will … Continued

26 Aug 2017 Qantas
Qantas A380 Business class

Qantas Business Class: In Need of a Refresh?

When Qantas introduced the A380 to its fleet in 2008, the airline’s flagship long-haul aircraft featured a world-leading Business class product. Fast-forward nine years and the seats are starting to show their age. While other airlines have continuously improved their Business class products, some of our members believe the Qantas product now lags behind. One … Continued

16 Aug 2017 Qantas

Qantas Compensation Farce

A Qantas flyer is still waiting for compensation after they were downgraded from First class. This member had booked a First class award from Dallas to Sydney for his wife using Qantas points. But the flight was cancelled at short notice. An alternative routing was offered via Los Angeles and Auckland on other airlines, but … Continued

27 Jul 2017 Qantas
Man in suit with a nice watch

Faking Platinum One Status

It takes a lot of flying to achieve Qantas Platinum One status. But as one member recently discovered, there is another way. Well, kind of… This member recently noticed that a colleague with Gold status was proudly displaying Platinum One bag tags on their luggage. When questioned, this colleague admitted to buying the Q bag … Continued

13 Jul 2017 Qantas
Qantas A380 Economy Class row 48 exit row

Loss of Exit Row Seats

Gold and Platinum frequent flyers will no longer be able to enjoy the extra legroom of exit row seats free of charge. Qantas has begun charging for these prized seats on all flights. This includes short domestic flights. All flyers will now need to pay the fee, which ranges from $20 to $180 per flight, … Continued

10 Jul 2017 Qantas