Latest news

Raw Deal on Virgin Lounge Access

Frequent flyers with Virgin Australia are getting a raw deal when it comes to lounge access, according to our members. Virgin Australia flyers with Gold or Platinum status are entitled to lounge access, at least in theory, when flying with Virgin’s partner airlines. But our members are unimpressed by the many gaps in Virgin’s lounge … Continued

23 Mar 2017 Virgin Australia

How Many Frequent Flyer Programs Should You Join?

Is it better to have many points in one or two frequent flyer programs, or many small balances of points spread across many international programs? Would love some advice regarding the membership of ff programmes. Currently belong to QF (but never seem to be able to redeem points for flights, even with the wonderful Award … Continued

22 Mar 2017 Airlines, Miles and Points

Qantas Cash Points Halved

Qantas Cash will soon slash the amount of points earned on domestic transactions in half. But it’s not all bad news, as cardholders will earn 50% more points when using their card for overseas transactions made in a foreign currency. Qantas Cash is the debit card found on the back of most Qantas Frequent Flyer … Continued

20 Mar 2017 Credit Cards

2,500 Free Velocity Points in 5 Minutes

Would you like a quick and easy boost to your Virgin Velocity point balance? Our members have discovered a clever way to earn 2,500 Velocity points for free, and it only takes a couple of minutes! The trick is to sign up for a CrownBet Rewards account. CrownBet Rewards is currently offering 5,000 bonus points … Continued

18 Mar 2017 Virgin Australia

30,000 Qantas Points for Under $30!

How does an easy 30,000 Qantas points sound?! Qantas is currently offering up to 30,000 frequent flyer points to new Qantas Assure life insurance customers! New customers can earn 10,000 points for taking out a single insurance policy, or 30,000 points for two policies. These points will be credited after 60 days, and the policy may … Continued

16 Mar 2017 Qantas

Perth-Singapore: Which Airline in Business Class?

Three airlines offer Business class between Perth and Singapore, but the experience on each airline is markedly different. One member is planning a trip to Singapore, and will be flying Business class. Should they choose Qantas, Singapore Airlines or Scoot? I have to fly from Perth to Singapore for a business meeting next month. Qantas … Continued

15 Mar 2017 Airlines, Miles and Points

Final Call for Red Roo

Qantas has engaged with the Australian Frequent Flyer forum for many years via the airline’s official “Red Roo” account. Sadly, Qantas announced last week that it would no longer be assisting its customers on AFF. Red Roo has helped our members immeasurably over the past seven years. Many of our members have positive stories to … Continued

13 Mar 2017 Qantas

United Making a Comeback?

It’s not often that you hear “United Airlines” and “amazing” in the same sentence! But it seems United has recently made some serious improvements to its flights between Australia and the United States. For many years, United Airlines was notorious for its old aircraft, cost-cutting and poor customer service. Until just a few years ago, the ageing … Continued

11 Mar 2017 United Airlines

Cruising Antarctica: Penguins, Icebergs and a World Record

AFF member bigpetebrown recently visited a destination that many of us dream of one day visiting, but very few ever do. This southern continent is home to few residents, but plenty of penguins, whales and seals. That’s right, they visited Antarctica! There were plenty of spectacular sights to take in aboard the three-week cruise. Departing … Continued

8 Mar 2017 Destinations

Singapore Airlines Hikes Award Rates

KrisFlyer members will soon be charged significantly more miles when redeeming them for Singapore Airlines flights. To add to the blow, the 15% online booking discount available on Singapore Airlines and SilkAir award bookings will also be discontinued. But it’s not all bad news, with “fuel and insurance” surcharges to be dropped on Singapore Airlines … Continued

6 Mar 2017 Singapore Airlines

Qantas Lost Luggage Debacle

From time to time, luggage does get lost in transit. It’s one of the realities of air travel. But for affected passengers, it’s the way in which the airline resolves the problem that can make all the difference. AFF’s founder and site administrator, admin, was particularly unimpressed with Qantas recently after their bag went missing for … Continued

4 Mar 2017 Post Flight

Living the Flying Dream

What’s your dream flight? This week our members discuss their ideas of the ultimate flying indulgence, be it a flight on the Concorde, a trip in First class or the chance to fly in a private jet! One member’s dream is to fly in Etihad’s “The Residence”. Residence passengers enjoy a three-room suite containing a … Continued

2 Mar 2017 The Journey