Latest news

Free Qantas Vouchers for Switching Flights

Qantas is now offering customers free flight vouchers in exchange for switching to a different flight time. The “Qantas Flight Switch” offers are being made to selected customers by SMS text message or email. The invitations to switch to an earlier or later flight are generally being received within a week of the flight’s departure … Continued

21 Jan 2019 Qantas

SPG, Marriott Loyalty Programs Merge as Marriott Bonvoy

The Marriott Rewards, Starwood Preferred Guest and The Ritz-Carlton Rewards programs will combine under a new brand from next month. On 13 February 2019, the three programs will merge to become the “Marriott Bonvoy” loyalty program. This will be the final step in the ongoing merger of Starwood and Marriott. The Starwood Preferred Guest, Ritz-Carlton … Continued

20 Jan 2019 Marriott Bonvoy

Royal Brunei Launching Brisbane Flights

Update (10 May 2019): The launch of this service has been pushed back to 10 July 2019. Royal Brunei Airlines will launch direct flights from Brisbane to Bandar Seri Begawan, the capital of Brunei, from 11 June 2019. The 4x weekly services will be operated by narrow-body Airbus A320neo aircraft. Royal Brunei already flies daily … Continued

20 Jan 2019 Other Airlines

Airline Jargon: What is a Long Sell?

Ever tried to book a frequent flyer redemption ticket, only to be told there’s no award availability? If you’ve ever tried to redeem your frequent flyer points for a flight, you probably answered “yes”! It will often be the case that there’s indeed no award availability on the flight you want. But sometimes the availability … Continued

19 Jan 2019 Planning & Booking

Why You Shouldn’t Book Flights with Mileage Brokers

We all love to get a great deal on Business and First Class flights. There are plenty of legitimate ways to save money on flights, for example by taking advantage of airline sales or redeeming your own frequent flyer points. But some deals are, in fact, too good to be true. You may have come … Continued

18 Jan 2019 Planning & Booking

The Business Class Flight from Hell

An unlucky AFF member experienced the “flight from hell” last week upon returning home from Singapore. A culmination of unfortunate circumstances, including a disruptive passenger, made the flight especially unpleasant for those on board. pgsdiver was a Business class passenger on a Singapore Airlines flight from Singapore to Sydney last Friday, along with his wife and … Continued

17 Jan 2019 In Flight

Last-Minute Qantas First Class Availability to London

Qantas almost never releases Business or First Class award seats on its flights to London. But if you’re planning to travel to the UK in the next month or so, you could be in luck! Qantas has just released a bunch of Premium Economy, Business and First Class award availability from Sydney to London for last-minute … Continued

16 Jan 2019 Qantas

Singapore Airlines Apologises for Call Centre Wait Times

Singapore Airlines has apologised for the lengthy KrisFlyer call centre waiting times experienced by customers over recent weeks. Many frequent flyers, including several AFF members, have reported waiting for hours on hold when trying to call the Singapore Airlines or KrisFlyer contact centres recently. Some have even waited so long on hold that the call … Continued

16 Jan 2019 Singapore Airlines

Emirates Axes Sydney-Bangkok Route

Emirates will axe its popular Sydney-Bangkok-Dubai route from June. As part of Emirates’ latest schedule shake-up, Perth will also lose one of its two daily flights to Dubai at the end of March. The final Emirates Sydney-Bangkok flight will depart on 1 June 2019. After this, both the Sydney-Bangkok and Bangkok-Dubai legs of EK418 and … Continued

15 Jan 2019 Emirates

Airport Lounge Etiquette Faux Pas

Airport lounges are supposed to be exclusive sanctuaries away from the hustle and bustle of busy airport terminals. But, even in the nicest of airport lounges, there’s one thing that can easily ruin the experience: other passengers. Many frequent flyers will have experienced antisocial behaviour in airport lounges at some point, from people talking loudly … Continued

14 Jan 2019 Airports & Lounges

Qantas Business Rewards Deal: Double Points

Qantas is currently offering double points to Qantas Business Rewards members for new flight bookings. For a limited time, the airline is also waiving its $89.50 Qantas Business Rewards joining fee. This Qantas Business Rewards deal is aimed at last-minute bookings. To earn double Qantas points, you’ll need to book a new Qantas domestic or … Continued

13 Jan 2019 Qantas

Qantas Frequent Flyer Raises Joining Fee

Qantas Frequent Flyer has increased the fee it charges members to join the program to $99.50. The new Qantas Frequent Flyer joining fee, charged to Australian residents, represents a $10 increase on the 2018 membership price. At the beginning of this year, Qantas also increased the membership fee charged to New Zealand residents from NZD50 … Continued

13 Jan 2019 Qantas