The Virgin Australia Group will cancel around 90% of its domestic flights from midnight on Friday 27 March 2020, as most Australian states move to shut their borders to contain the spread of COVID-19. This is in addition to the grounding of all international Virgin Australia flights from 30 March, and is a further cut beyond … Continued
Virgin Australia will extend the status of all Velocity Frequent Flyer members for 12 months. It will also gift its Silver, Gold and Platinum Velocity Frequent Flyer members with monthly bonus status credits for the next three months. Virgin initially announced that it was only offering extra status credits for 3 months. But now that … Continued
Airline call centres worldwide are struggling to cope with the current surge in demand, leaving many calls unanswered and others on hold for many hours. Qantas customers, for example, have reported waiting well over 5-6 hours on hold – or simply being hung up on – over recent weeks. Qantas call centre staffing levels were … Continued
Just days after Qantas announced further cuts to international flights until September, Virgin Australia has revealed more flight reductions of its own. Among the changes, Virgin Australia will temporarily reduce flights to Japan, Los Angeles and New Zealand, and permanently axe its two fifth-freedom international routes. Frequencies on some domestic routes will also be reduced … Continued
Virgin Australia has now followed Qantas and Jetstar in waiving change fees on international bookings until 31 March 2020. Virgin’s policy is similar to the Qantas & Jetstar change fee waiver, but it’s more generous as it also applies to existing bookings made prior to 10 March 2020. Unlike with Qantas, Virgin Australia guests also … Continued
Virgin Australia will no longer print Velocity Frequent Flyer membership numbers on boarding passes issued by airport check-in kiosks. The change, which appears to be for privacy and security reasons, took effect from yesterday. In addition, Velocity Frequent Flyer members are now required to show their digital membership card along with their boarding pass in … Continued
The Virgin Australia Group will cut capacity and accelerate the retirement of aircraft, it announced on Wednesday as it revealed a $100 million loss in the first half of the 2019-20 financial year. Much of the cost-cutting is focused on Tigerair, which is 100% owned by Virgin Australia. Here is a summary of the key Virgin … Continued
Looking for cheap flights to New Zealand? Qantas and Virgin Australia are currently offering some of the lowest Economy class fares we’ve seen to New Zealand on full-service airlines for a while! For example, both Qantas and Virgin Australia have flights from Melbourne to Christchurch available for under $272 return: Right now, you can also … Continued
Virgin Australia will temporarily close its lounge at Adelaide Airport from next Wednesday, 26 February 2020, to allow construction work to take place. However, the good news is that a brand new Virgin Lounge in Adelaide will open in April. The new lounge is set to be a vast improvement over the current lounge at … Continued
From sharing their knowledge of frequent flyer programs to guesting other members into airport lounges, Australian Frequent Flyer members are known for their generosity. Although AFF does not permit selling or soliciting for items, members are welcome to offer travel-related goods to the community for free. (When doing so, simply add the “Free” prefix to … Continued
Signing up for a new mobile phone plan with Optus? You may be able to earn Velocity Frequent Flyer points with Optus. Optus has been partnering with Velocity Frequent Flyer to offer bonus points when you sign up for a new plan via limited-time promotions since November 2019. Currently, Optus is offering up to 30,000 … Continued
Virgin Australia is offering triple Velocity points on new flight bookings made until Tuesday 18 February 2020, for travel any time until 5 January 2021. The triple Velocity points offer is valid for travel on flights marketed and operated by Virgin Australia. In other words, only flights on a Virgin Australia aircraft with a “VA” … Continued
