One platinum member this week is furious that they were pulled from a flight for arriving at the gate 15 minute prior to departure time. This resulted in our member having to fork out an additional $120 to catch a later flight. It would seem that Virgin made little effort to track our traveler down before closing the gate. The regular protocol being paged over the speaker … [Read more...]
Virgin Australia is a popular topic at the Australian Frequent Flyer. In this category we provide tips, tricks and chat about Virgin, Virgin Velocity, and it's subsidiary Tiger Airways.
If you are interested in a novel way to earn Velocity points, you should definitely read our guide on how to Maximise Coles Flybuys & Woolworths Rewards points as you can convert Flybuy points to Velocity points.
Australian aviation history is littered with incidences of companies trying to be a successful third domestic airline. Not long after deregulation, we had Compass Mark 1 and shortly after Compass Mark 2, both short lived. Impulse airlines soon stepped into the role, and it ran successfully until capital was cut off by its backers. As a result it was sold to Qantas, to become … [Read more...]
With the demise of the 767 as the Qantas mainstay for Transcontinental flights, much focus has been on its replacement, the Airbus A330. With Qantas operating aircraft that feature a 10 year old cabin, they were always going to struggle. After all, Virgin’s new deliveries featured a seat in Business Class that converted to a flat bed. As a result, Qantas announced a cabin … [Read more...]
One of our members has finally reached Gold Velocity Frequent Flyer status for the first time. If you’re not familiar with the benefits on offer, things can be confusing for a newly minted status holder. Recently made Gold. Hooray! Any tips on how to make the most of it? I've signed up for the HERTZ and HHonors program. I also don't really understand what an "award" seat is. … [Read more...]
One member this week is horrified at what they perceive is a potential fraud on behalf of Virgin when booking via the Virgin website. This member booked a flexi-fare and upon selecting the relevant fares and attempting to pay, the price was $17 more than the advertised price and no explanation was given for the surcharge. The same occurred with a saver lite- one leg journey. … [Read more...]