Qantas

As Australia’s national carrier and largest airline, Qantas holds a special place in the hearts of many Australians. Its Qantas Frequent Flyer program is one of the country’s most popular loyalty programs, offering Australians countless opportunities to earn and redeem points. Explore our Qantas articles for tips, guides, and insights on flying with Qantas and maximising its frequent flyer program.

Man in suit with a nice watch

Faking Platinum One Status

It takes a lot of flying to achieve Qantas Platinum One status. But as one member recently discovered, there is another way. Well, kind of… This member recently noticed that a colleague with Gold status was proudly displaying Platinum One bag tags on their luggage. When questioned, this colleague admitted to buying the Q bag … Continued

13 Jul 2017 Qantas
Qantas A380 Economy Class row 48 exit row

Loss of Exit Row Seats

Gold and Platinum frequent flyers will no longer be able to enjoy the extra legroom of exit row seats free of charge. Qantas has begun charging for these prized seats on all flights. This includes short domestic flights. All flyers will now need to pay the fee, which ranges from $20 to $180 per flight, … Continued

10 Jul 2017 Qantas
Qantas Boeing 737s at Brisbane Airport

How to Stop Qantas Points Expiring

Frequent flyer points do not have an unlimited life. Your Qantas points will expire if your account is inactive for more than 18 months. If your points are due to expire soon, you can prevent this by earning or redeeming at least one Qantas point before this happens. Otherwise, you stand to lose your entire … Continued

8 Jul 2017 Qantas
Qantas SYD international transfer

Qantas Sydney Connection Times: Too Short

Connecting from a domestic to an international flight in Sydney can be a time-consuming process. The international and domestic terminals are located several kilometres apart. Passing through the immigration and security checkpoints can also be a lengthy process. Despite this, Qantas continues to sell connections with as little as 60 minutes between the scheduled arrival … Continued

24 Jun 2017 Qantas
Emirates Lounge Singapore

Emirates Lounge Off-Limits

One of the well-publicised benefits of Qantas’ partnership with Emirates is reciprocal access to both airlines’ airport lounges. Qantas frequent flyers are allowed to use the Emirates lounge when flying Qantas or Emirates, and vice versa. But Qantas flyers have reported being turned away from Emirates lounges. A Platinum Qantas flyer recently tried to access … Continued

22 Jun 2017 Qantas

Qantas Pricing Glitch

Qantas has been accused of misleading customers by advertising and selling flights in a higher class of travel than they really are. There is a well-known issue with the Qantas website where flights will be filed in a premium class of travel, even though some segments of the journey are in a lower cabin class. … Continued

25 May 2017 Qantas
Qantas 787 Dreamliner

Non-Stop Perth-London Flights on Sale

Tickets for Qantas’ non-stop Perth-London flights are now on sale. Qantas will become the only airline to offer non-stop flights from Australia to Europe when it begins flying from Perth to London on 24 March next year. Qantas is hoping that its customers will pay a premium for the convenience of a direct flight. The … Continued

29 Apr 2017 Qantas
American Airlines staff unhappy customer

No Compensation for Qantas Downgrade

One member is furious after Qantas cancelled their flight, then downgraded them from Business to Economy on the replacement flight. To make matters worse, this member has not received any compensation for the downgrade. This member was travelling with their wife and infant son from Sydney to New York, with a stopover in Los Angeles. … Continued

27 Apr 2017 Qantas
Qantas A380 Business class

Qantas Point Upgrades: Good Value?

Qantas recently increased the number of points required for a flight upgrade to Premium Economy, Business or First class. An Economy to Business class upgrade to Los Angeles, for example, increased from 72,000 to 90,000 points. So, do Qantas point upgrades still represent good value? The short answer is that upgrades are still good value for … Continued

15 Apr 2017 Qantas

Qantas Phasing Out Lounge Passes

Qantas is phasing out the card-sized Qantas Club lounge passes that come with certain credit cards and are given out to Qantas flyers with Silver-level status. These physical passes will instead by replaced by digital passes that can be accessed online. The reason for the change would appear to be to combat the sale of lounge … Continued

8 Apr 2017 Qantas

Qantas Platinum Status Shortcut

Qantas has begun offering its frequent flyers the option to “purchase” Platinum status using their frequent flyer points. Multiple AFF members have been contacted by Qantas over the phone with the targeted offer. The asking price? 100,000 Qantas points. In each case, the contacted member had already held Platinum status for several years but had … Continued

6 Apr 2017 Qantas

Qantas Tipping Scam Returns

The tipping scam plaguing Qantas’ Los Angeles lounge appears to have returned, with Qantas flyers reporting falling victim to the scam as recently as last month. The scam, which was first reported on AFF two years ago, involves the showers in Qantas’ First and Business class lounges in Los Angeles. When showing lounge guests to … Continued

30 Mar 2017 Qantas