Qantas

As Australia’s national carrier and largest airline, Qantas holds a special place in the hearts of many Australians. Its Qantas Frequent Flyer program is one of the country’s most popular loyalty programs, offering Australians countless opportunities to earn and redeem points. Explore our Qantas articles for tips, guides, and insights on flying with Qantas and maximising its frequent flyer program.

How to fly to Israel using Qantas Points

Israel has traditionally been a difficult destination to reach using Qantas points. But redeeming points to Tel Aviv has just become a little easier, thanks to an expanded partnership between Qantas & El Al…   The Opportunity Israel has traditionally been a difficult destination to reach using Qantas points. This is especially the case if … Continued

Qantas to Refurbish A380 Fleet

Qantas will refurbish its entire fleet of Airbus A380s, with new seats in all cabin classes and a new on-board lounge on the upper deck. The upgrades will provide a welcome boost for Qantas’ ageing A380 fleet, but Qantas flyers will need to wait another 2-3 years. The Business class and Premium Economy seats will … Continued

26 Aug 2017 Qantas
Qantas A380 Business class

Qantas Business Class: In Need of a Refresh?

When Qantas introduced the A380 to its fleet in 2008, the airline’s flagship long-haul aircraft featured a world-leading Business class product. Fast-forward nine years and the seats are starting to show their age. While other airlines have continuously improved their Business class products, some of our members believe the Qantas product now lags behind. One … Continued

16 Aug 2017 Qantas

Qantas Compensation Farce

A Qantas flyer is still waiting for compensation after they were downgraded from First class. This member had booked a First class award from Dallas to Sydney for his wife using Qantas points. But the flight was cancelled at short notice. An alternative routing was offered via Los Angeles and Auckland on other airlines, but … Continued

27 Jul 2017 Qantas
Man in suit with a nice watch

Faking Platinum One Status

It takes a lot of flying to achieve Qantas Platinum One status. But as one member recently discovered, there is another way. Well, kind of… This member recently noticed that a colleague with Gold status was proudly displaying Platinum One bag tags on their luggage. When questioned, this colleague admitted to buying the Q bag … Continued

13 Jul 2017 Qantas
Qantas A380 Economy Class row 48 exit row

Loss of Exit Row Seats

Gold and Platinum frequent flyers will no longer be able to enjoy the extra legroom of exit row seats free of charge. Qantas has begun charging for these prized seats on all flights. This includes short domestic flights. All flyers will now need to pay the fee, which ranges from $20 to $180 per flight, … Continued

10 Jul 2017 Qantas
Qantas Boeing 737s at Brisbane Airport

How to Stop Qantas Points Expiring

Frequent flyer points do not have an unlimited life. Your Qantas points will expire if your account is inactive for more than 18 months. If your points are due to expire soon, you can prevent this by earning or redeeming at least one Qantas point before this happens. Otherwise, you stand to lose your entire … Continued

8 Jul 2017 Qantas
Qantas SYD international transfer

Qantas Sydney Connection Times: Too Short

Connecting from a domestic to an international flight in Sydney can be a time-consuming process. The international and domestic terminals are located several kilometres apart. Passing through the immigration and security checkpoints can also be a lengthy process. Despite this, Qantas continues to sell connections with as little as 60 minutes between the scheduled arrival … Continued

24 Jun 2017 Qantas
Emirates Lounge Singapore

Emirates Lounge Off-Limits

One of the well-publicised benefits of Qantas’ partnership with Emirates is reciprocal access to both airlines’ airport lounges. Qantas frequent flyers are allowed to use the Emirates lounge when flying Qantas or Emirates, and vice versa. But Qantas flyers have reported being turned away from Emirates lounges. A Platinum Qantas flyer recently tried to access … Continued

22 Jun 2017 Qantas

Qantas Pricing Glitch

Qantas has been accused of misleading customers by advertising and selling flights in a higher class of travel than they really are. There is a well-known issue with the Qantas website where flights will be filed in a premium class of travel, even though some segments of the journey are in a lower cabin class. … Continued

25 May 2017 Qantas
Qantas 787 Dreamliner

Non-Stop Perth-London Flights on Sale

Tickets for Qantas’ non-stop Perth-London flights are now on sale. Qantas will become the only airline to offer non-stop flights from Australia to Europe when it begins flying from Perth to London on 24 March next year. Qantas is hoping that its customers will pay a premium for the convenience of a direct flight. The … Continued

29 Apr 2017 Qantas
American Airlines staff unhappy customer

No Compensation for Qantas Downgrade

One member is furious after Qantas cancelled their flight, then downgraded them from Business to Economy on the replacement flight. To make matters worse, this member has not received any compensation for the downgrade. This member was travelling with their wife and infant son from Sydney to New York, with a stopover in Los Angeles. … Continued

27 Apr 2017 Qantas