Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.
Qantas has overhauled its beleaguered call centre in an effort to improve the quality of the service provided. But there have been some teething issues, with Platinum members reporting waiting hours on hold and others complaining that the new menu is not user-friendly. A few weeks ago, the Qantas call centre implemented a new Interactive … Continued
QantasLink will launch new flights from Melbourne to Burnie in north-west Tasmania from next month, as it also adds more frequencies on other regional routes. The Melbourne-Burnie route will be served daily by 50-seat QantasLink Q300s, commencing 21 June 2021. The schedule is as follows: QF2087 Melbourne (MEL) 08:05 – Burnie (BWT) 09:20 QF2088 Burnie … Continued
Many Australian frequent flyers would know the struggle that can be redeeming Qantas or Velocity points. But, as difficult as this can seem at times, it’s nothing compared to the challenge of redeeming points or miles in many overseas frequent flyer programs. At least with Qantas, most partner airline awards are available online and if … Continued
Qantas is giving double status credits, plus 5,000 bonus Qantas points, when booking a flight between Australia and New Zealand by 15 May 2021! This promotion is valid for travel between 17 May 2021 and 28 February 2022. It’s open to Australian and New Zealand residents who register for the offer on the Qantas website. … Continued
Qantas will add new direct flights from Adelaide to Gold Coast, and Darwin to Canberra, as it adds an extra five Embraer E190 jets to its fleet. This brings the total number of E190s leased by Qantas to eight. Qantas announced earlier this year it would wet lease Embraer E190 regional aircraft from Alliance Airlines … Continued
Rex has dropped thousands of $39 one-way fares on the Sydney-Melbourne route, for travel until 28 August 2021. Virgin Australia has followed with its own $39 Sydney-Melbourne fares, meaning you can now travel between Australia’s two largest cities for under $40 – with checked baggage included – on your choice of two different airlines. The … Continued
Velocity Frequent Flyer’s six-monthly transfer bonus offer is back for May 2021, with 15-30% bonus points on offer when transferring points to Velocity from a participating Australian credit card rewards program. You’ll earn 15% bonus points when transferring points to Virgin Australia’s frequent flyer program from most Australian bank-operated loyalty programs. There is an additional … Continued
Virgin Australia has opened a second temporary pop-up lounge at Melbourne Airport to ease overcrowding at the airline’s existing temporary lounge, housed in the space of Virgin’s “The Club”. Until renovations of the main lounge are completed in mid-2021, the temporary “The Club” lounge will remain available to Velocity Platinum and Virgin Australia Business Class … Continued
Virgin Australia will open a second temporary lounge at Melbourne Airport on Monday morning (3 May 2021) to ease overcrowding at the existing temporary lounge, amid a surge in travel demand. The new, temporary pop-up Virgin Lounge will be located adjacent to “AFL Kitchen and Bar” in Melbourne Airport’s Terminal 3. This is located before … Continued
Thinking of escaping to the Northern Territory this winter? Qantas is awarding triple points on flights to the NT when you register on the Qantas website and book by 30 April 2021, for travel until 30 September 2021. For a limited time, you can also earn bonus Qantas points on Qantas Hotels bookings and holiday … Continued
Qantas says it has now fixed what appears to have been a widespread problem that saw customers with cancelled Classic Flight Reward bookings for multiple passengers only receiving a refund for one passenger. Many Australian Frequent Flyer members have complained over the past few months that, after requesting a refund, they only received a refund … Continued
Last year, Qantas turned 100 years old. With a global pandemic shutting down much of the airline and even many internal state borders within Australia closed, last year’s celebrations didn’t exactly go to plan. But the airline – and the Qantas Founders Museum – are trying to make up for it this year in what … Continued