Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel.
We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience.
See below for articles on airlines, miles and points.
Virgin Australia’s Velocity Frequent Flyer program has announced a range of changes to redemptions on Singapore Airlines, and there’s both good and bad news. The good news is that Singapore Airlines Premium Economy reward seats are now once again available to book using Velocity points. Velocity Frequent Flyer has also announced that the ability to … Continued
For Qantas Frequent Flyer members who earn at least 350,000 points each year, Points Club Plus membership comes with some great benefits. But for Qantas flyers who already hold Gold, Platinum or Platinum One status, one of the key Points Club Plus benefits is absolutely useless. Qantas has realised this, and could now be considering changes … Continued
There appears to be a systematic problem where Qantas call centre staff are accidentally cancelling confirmed Classic Flight Reward bookings when customers call to enquire about changing their flights. Over recent months, multiple Australian Frequent Flyer members have reported that their Classic Reward bookings were cancelled without their knowledge after they phoned Qantas. In each … Continued
Lounge access is now available at all of the international airports where Qantas currently flies except for Dili. Qantas today reopened its international Business Lounge in Wellington, as well as its Auckland Business & First Lounges. It also recently reopened its Singapore First Lounge and Perth International Transit Lounge, which is now available to eligible passengers … Continued
Many international airlines are about to slash the commissions they pay to Australian travel agents by as much as 80%, upending the traditional business model of travel agencies. From tomorrow (1 July 2022), airlines including Qantas and British Airways will reduce the base commission paid to travel agents via Billing and Settlement Plan (BSP) on … Continued
Air New Zealand has revealed the new Business Class and Premium Economy seats that it will install on its long-haul fleet of Boeing 787 aircraft from 2024. The new cabins are set to offer a markedly better experience for passengers, particularly in “Business Premier”. The airline is also proceeding with plans to install bunk beds … Continued
Throughout the pandemic, many Qantas customers have complained about having to wait many weeks or months to receive a refund from Qantas for cancelled flights. Others have found it too difficult to request a refund. The good news is that Qantas recently made changes to its refund processes to make it easier and faster for … Continued
Qantas will fly non-stop from Perth to Johannesburg in South Africa, with a new thrice-weekly service launching in November 2022. Operating on Tuesdays, Thursdays and Saturdays, QF65 will depart Perth at 3pm and arrive in Johannesburg after 11 hours and 15 minutes of flying at 8.15pm, local time. The return service QF66 will depart Johannesburg … Continued
Virgin Australia resumed flights to Bali last week for the first time since 2020. Sydney-Denpasar was the first route to relaunch on 15 June, while the routes from Brisbane and Melbourne to Bali restarted on 17 June. These flights have been full, but it hasn’t quite been smooth sailing for Virgin. So far, every single … Continued
When deciding which airline to fly to London, there were several reasons that Peter, the husband of AFF member Alectoris, decided to book with Qantas. A key consideration was that Qantas offers non-stop flights from Australia to the UK, avoiding the uncertainty of transiting via a third country given the changing COVID-19 situation. Being particularly … Continued
Emirates has introduced a new home check-in service for First Class passengers flying from Dubai. This service is available to anyone booked in Emirates First Class, including passengers on Classic Reward tickets booked using Emirates Skywards miles or Qantas points. The optional service needs to be booked at least 24 hours in advance, with a … Continued
Qantas Frequent Flyer members already earn a significantly reduced rate of points and status credits on many Malaysia Airlines flights. But Qantas frequent flyers will soon earn a lower rate of points and status credits on even more Malaysia Airlines routes. It has already been the case for years that Qantas Frequent Flyer uses different … Continued
