Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.
I was involuntarily downgraded from a paid Business Class ticket to Economy on a Virgin Australia flight. It took two months and multiple follow-up phone calls to receive a refund of the fare difference.
Qantas no longer releases most Classic Reward seats on international flights 353 days in advance. Instead, airlines are releasing frequent flyer redemption seats in batches closer to departure.
If you'd like to use your Qantas Points to fly to South Africa, there are currently up to 9 First Class reward seats available on QF63 from Sydney to Johannesburg.
Qantas has removed the deadline for customers who still hold unredeemed COVID flight credits to request a refund.
More airlines are offering branded fare categories that all book into the same fare class (RBD). This can cause confusion when trying to work out how many frequent flyer points and status credits you'll earn when flying partner airlines.
If you'd like to redeem Qantas points from Australia to South America, Qantas and LATAM currently have good Classic Flight Reward availability in Premium Economy and Business.
The ACCC is taking Qantas to court, alleging the airline continued to sell tickets on more than 8,000 flights it had already cancelled.
Velocity Frequent Flyer and Luxury Escapes have launched a partnership, allowing members to earn and redeem Velocity points on holiday packages.
In this case study, AFF editor Matt Graham explains how he booked over $36,000 worth of travel over the last year using his frequent flyer and hotel loyalty points.
Most frequent flyer programs let you use your points to book reward flights for family members. Some airlines also let you redeem points for friends or anyone else.
If you've flown Qantas in the last year, you have until Wednesday, 30 August 2023 to claim your gift of up to 5,000 Qantas points or 75 status credits.
Virgin Australia has launched a Velocity Gold status match for eligible Qantas Frequent Flyer members who apply by 15 September 2023.