Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Hainan Airlines Boeing 787

30 Hainan Business Class Trips to China for $33,000

Hainan Airlines has released one of the most bizarre Business Class airfare deals we’ve seen for a long time. For a lump sum payment of $33,000, you can get 30 return Hainan Business Class flights from Australia to China to use over 3 years. The Hainan Airlines Australian Diamond Family package also comes with one … Continued

11 Aug 2018 Other Airlines
Person using computer shopping

Enhancements to Qantas Top-Up Points

  Qantas has quietly made a range of enhancements to top-up points, making it easier for more Qantas Frequent Flyer members to purchase larger amounts of points. But some Qantas top-up points prices have increased. Qantas is also adding a new fee for purchases made over the phone. It appears the recent changes to Qantas … Continued

10 Aug 2018 Qantas
Qantas and Malaysia Airlines planes

Qantas Shortchanging Kuala Lumpur-Bangkok Flyers

Malaysia Airlines often has good value Business fares to destinations across Asia on flights departing Bangkok. All flights are via Malaysia Airlines’ hub of Kuala Lumpur. These deals are popular for Qantas status runs as it’s possible to earn large amounts of Qantas status credits relatively cheaply. But the deals would be even better if … Continued

9 Aug 2018 Qantas
Singapore Airlines Airbus A350 at Brisbane Airport

Singapore Airlines Call Centre Frustration

Singapore Airlines is renowned for consistently good service in the air. In fact, it just won the Skytrax award for world’s best airline! Unfortunately, this quality customer service doesn’t extend to the Singapore Airlines call centre. AFF member bean has had some very frustrating experiences with the Singapore Airlines and KrisFlyer call centres lately. Most of … Continued

Qantas First Lounge departures boarding pass

New Double Qantas Status Credits Promo

Qantas status is in easier reach for the next six days, thanks to a brand new double Qantas status credits promotion! Until Tuesday 14 August, you’ll earn double Qantas status credits on any new Qantas flights booked for travel between 21 August 2018 and 8 August 2019. Status credits count towards earning Qantas status, so … Continued

8 Aug 2018 Qantas
Air New Zealand Boeing 787-9 Economy seat

Empty Neighbour Seats for $29 on Air New Zealand

International flights in cattle class are rarely a fun experience. But having an empty neighbouring seat – or even an entire row to yourself – can make a big difference to your on-board comfort. Several airlines offer the opportunity to purchase a free neighbouring seat on your flight for a small fee. One is Air … Continued

Domestic Reward Flights Can Still Be Great Value

Redeem Qantas Points for Airnorth Flights

Airnorth is a regional Australian airline based in Darwin. The Qantas partner airline operates jet and turboprop services to destinations across northern Australia, as well as to Timor Leste. Given the remote destinations served by Airnorth, flights are often expensive. But you can redeem Qantas Frequent Flyer points for Airnorth flights! Instead of paying $267 … Continued

How to Redeem Virgin Australia Travel Bank Credits

Virgin Adds Free Bags, Meals to New Zealand Flights

Virgin Australia has announced a host of improvements to its trans-Tasman and short-haul international flights. From 28 October, all Virgin passengers flying between Australia and New Zealand will receive a complimentary 23kg baggage allowance, meal and drink. There are also changes coming to the number of Velocity points and status credits earned for all short-haul … Continued

Rome, Italy

5-Star Business Class to Europe from $3,000 return

There are currently some super Business Class deals from Australia to Europe! Thanks to a Hainan Airlines sale, Business tickets from as little as $3,000 return are available from Melbourne, Brisbane, Sydney and Cairns. Destinations on sale include Rome, London, Paris, Madrid and Brussels. The flights are with Hainan Airlines, which has a 5-star Skytrax … Continued

Qantas 787 Business Class

No, Qantas 787 Business is NOT “Mini First Class”

Ever since Qantas revealed its new Boeing 787 Dreamliner Business Class suites, the airline has been telling us that frequent flyers nickname them “mini First Class”. And, sure enough, media outlets have repeated this claim time and time again. It’s quite a claim, but are frequent flyers really calling Qantas Business “mini First Class”? We’re … Continued

30 Jul 2018 Qantas
Empty wallet

The Tricks Airlines Use to Deny EU261 Compensation

Unlike in Australia, Europe has a government-mandated compensation scheme that forces airlines to compensate passengers affected by delayed, cancelled and overbooked flights. European airlines – and non-European airlines flying from Europe – are legally required to pay compensation to passengers delayed over two hours. In theory, this is a very consumer-friendly system that prevents airlines … Continued

29 Jul 2018 Post Flight