Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Qantas Reopening Domestic Lounges from 1 July 2020

Qantas Business Rewards Deal: Double Points

Qantas is currently offering double points to Qantas Business Rewards members for new flight bookings. For a limited time, the airline is also waiving its $89.50 Qantas Business Rewards joining fee. This Qantas Business Rewards deal is aimed at last-minute bookings. To earn double Qantas points, you’ll need to book a new Qantas domestic or … Continued

13 Jan 2019 Qantas
Qantas A380

Qantas Frequent Flyer Raises Joining Fee

Qantas Frequent Flyer has increased the fee it charges members to join the program to $99.50. The new Qantas Frequent Flyer joining fee, charged to Australian residents, represents a $10 increase on the 2018 membership price. At the beginning of this year, Qantas also increased the membership fee charged to New Zealand residents from NZD50 … Continued

13 Jan 2019 Qantas
Flybe Dash 8 Q400

Virgin Atlantic Buys Flybe: New Velocity Partner?

Velocity Frequent Flyer members could soon have more options when flying in Europe. Flybe, a large but struggling regional airline based in the UK, is set to be taken over by Virgin Atlantic. This presents some interesting possibilities for Australian frequent flyers. Loss-making Flybe has been up for sale since November of last year. Yesterday, … Continued

12 Jan 2019 Virgin Australia
out of business bankrupt

Bestjet Goes Bust, Tickets Cancelled

Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued

Cathay Pacific First Class

Cathay Pacific Mistake Fares Honoured

Sometimes when coming across a great airfare deal, it all seems too good to be true. But this is not always the case – as demonstrated by the latest Cathay Pacific mistake fares! Last week, Cathay Pacific accidentally sold a bunch of Business and First Class tickets from Vietnam to North America for well below … Continued

8 Jan 2019 Cathay Pacific
Singapore Airlines A380

Singapore Airlines KrisFlyer Changes from 24 January

Singapore Airlines has announced a raft of changes to its KrisFlyer frequent flyer program, taking effect from January 2019. The 2019 KrisFlyer changes are largely bad news for frequent flyers, with the cost of some Singapore Airlines award flights and upgrades increasing. We’ve put together this detailed guide with everything you need to know about … Continued

Hero cape rescue

Singapore Airlines Saves the Day After Qantas Blunder

Singapore Airlines has come to the rescue after a Qantas blunder that left an AFF member seeing red. fitzy recently decided to change a Classic Flight Reward booking made with Qantas. Upon calling the Qantas call centre, this member was told that the change would cost 5,000 Qantas points, but that they would receive a … Continued

20 Dec 2018 Qantas
Jetstar Refunds Erroneous Change Fees

Jetstar Fined by ACCC for Misleading Customers

The Australian Competition & Consumer Commission (ACCC) has called out all four of Australia’s major airlines for misleading customers about their right to a refund. In addition, Jetstar has been fined $1.95 million for making false and misleading representations about its passengers’ rights. The ACCC alleges that Jetstar falsely claimed on its website that certain … Continued

19 Dec 2018 Jetstar
Hong Kong

Which Qantas Partners Increased Hong Kong Carrier Charges?

Last month, the Hong Kong government ended its regulation of fuel and airline-imposed surcharges. This made it once again possible for airlines to add on their own surcharges to the cost of flights, including award tickets. A month later, some Qantas partner airlines have indeed increased their carrier charges on award bookings departing from Hong … Continued

18 Dec 2018 Qantas