Spare a Thought for the Poor Qantas Contact Centre Staff
It’s obvious to anyone who’s tried to contact Qantas recently – be it by phone, email, social media or elsewhere – that the airline has completely lost the plot when
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To get started with the AFF Credit Card Points Transfer Assistant, please select your credit card rewards program:
Award Booking Service
It can be difficult to work out how best to redeem your points and to find award availability. Airlines don't always make it easy to redeem your hard-earned points effectively. But there’s no need to waste hours searching for award seats that might not even exist!
We can help you with simple award flight bookings, right through to complex round-the-world itineraries. Our team knows how to find award availability, how to take advantage of frequent flyer program sweet spots, and we can help you to maximise free stopovers & open-jaws. If you have points with more than one airline or rewards program, we can also advise on the best program to use. So your points go even further!
Comprehensive Training Program
Our Training Program is the ultimate resourse for Australian travellers that want to learn how to travel better for less.
Informative Live Webinars
Our live webinars cover a wide range of topics of interest to frequent flyers, point collectors and anyone that wants to get more out of their travel.
By attending these hour-long sessions you’ll get to hear – directly from our experts – the very latest tips and strategies to travel better for much less! You’ll also have the opportunity to ask questions, and to interact with our team & other webinar participants.
Tips, Tricks and Chat for Australian Frequent Flyers
Airlines & their Loyalty Programs
Qantas
Virgin Australia
Air New Zealand
American Airlines
Singapore Airlines
All
Credit Cards, Banking & Finance
Recent Credit Card Promotions
American Express
ANZ Bank
Commonwealth Bank
Citibank
All
Hotels & their Loyalty Programs
Recent Hotel Promotions
Accor Hotels
Hilton
Hyatt
InterContinental
All
Wine, Food & Shopping Rewards
Wine Deals
Shopping Reward Programs
General Wine Discussion
Qantas & Virgin Wines
Food & Cooking
Recommended Restaurants
Credit Card Points Transfer Assistant
To get started with the AFF Credit Card Points Transfer Assistant, please select your credit card rewards program:
Award Booking Service
It can be difficult to work out how best to redeem your points and to find award availability. Airlines don't always make it easy to redeem your hard-earned points effectively. But there’s no need to waste hours searching for award seats that might not even exist!
We can help you with simple award flight bookings, right through to complex round-the-world itineraries. Our team knows how to find award availability, how to take advantage of frequent flyer program sweet spots, and we can help you to maximise free stopovers & open-jaws. If you have points with more than one airline or rewards program, we can also advise on the best program to use. So your points go even further!
Comprehensive Training Program
Our Training Program is the ultimate resourse for Australian travellers that want to learn how to travel better for less.
Informative Live Webinars
Our live webinars cover a wide range of topics of interest to frequent flyers, point collectors and anyone that wants to get more out of their travel.
By attending these hour-long sessions you’ll get to hear – directly from our experts – the very latest tips and strategies to travel better for much less! You’ll also have the opportunity to ask questions, and to interact with our team & other webinar participants.
Airlines, miles and points is a popular topic at the Australian Frequent Flyer. In this category we provide tips, tricks and chat about Qantas, Virgin, non-Australian airlines and the global airline alliances. We also write about the journey itself – the planning and booking, the flight and arrival at your destination.
It’s obvious to anyone who’s tried to contact Qantas recently – be it by phone, email, social media or elsewhere – that the airline has completely lost the plot when
Read moreThe Qantas website may have plenty of irritating IT bugs, and there are quite a few basic things that can’t be done on it. But one good thing about the
Read moreEver since Qantas closed its airport sales counters and service desks, customers at the airport with ticketing issues have been forced to phone the Qantas call centre. If you arrive
Read moreQantas may call itself the national carrier, but Singapore Airlines actually has more international flights departing from Australia each day than Qantas at the moment. This has been the case
Read moreLast Monday, I wrote an article explaining how you could get better customer service from Qantas by taking advantage of the current Double Status Credits offer to reach Platinum status.
Read more