Qantas flight credit vouchers have just become more flexible, with Qantas extending their validity by one year and allowing vouchers to be redeemed for multiple trips.
Qantas flight credits issued due to COVID-19 cancellations were previously valid until 31 December 2021. But flight credits may now be redeemed until 31 December 2022, for travel up to the same date.
The Qantas website says:
Any existing, unused Flight Credits issued after 31 January 2019 originally booked for travel until 31 October 2020 are valid for bookings and travel until 31 December 2022. This will take a few weeks to update in the system. Just request your flight credit before your scheduled date of departure.
Keep in mind that, if your flight is cancelled by Qantas, you are entitled to a full refund instead of a credit voucher. Qantas has just cancelled most international flights up to 23 October 2020.
Redeeming Qantas flight credits for multiple new bookings
Until recently, it was only possible to redeem Qantas flight credits for new bookings of equal or greater value (with customers charged any fare difference for more expensive bookings).
This is no longer the case. As of 17 June 2020, it’s now possible to redeem Qantas flight credits towards multiple new trips… but only if your original booking was made before 30 April 2020.
If you redeem your credit voucher for a new flight worth less than the voucher amount, Qantas will now issue you with a new voucher for the residual amount with the same expiry date of 31 December 2022. This can then be used towards another booking in the future.
When using a credit towards multiple trips, the first booking will retain the same PNR as your original flight booking. But each time a new voucher for the remaining value is issued, a new PNR will be created. (This only affects those concerned about their ticket’s PNR issue date and is not something that will make any difference to most people.)
Name changes are still not permitted on flight credit vouchers, which must be used for the same passenger/s as the original (cancelled) booking.
Join the discussion on the Australian Frequent Flyer forum: Qantas booking cancellation (under covid19)