Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Qantas Closes Airport Service Desks

Qantas Closes Airport Service Desks

Qantas will close its airport service desks and sales counters, and reduce staffing levels at baggage services desks, resulting in the loss of around 100 jobs. The move will help Qantas to further cut costs, but frequent flyers are concerned this will lead to service reductions and chaos when there are flight disruptions. As part … Continued

8 Nov 2020 Qantas
Qantas 787

Qantas Really Wants to Remind You It’s the National Carrier

Qantas really, really wants you to know it’s the Australian national carrier. For some reason, Qantas CEO Alan Joyce has used the term “national carrier” at just about every opportunity when talking to the media in recent months. In fact, by our count, around two-thirds of Qantas media releases have included the “national carrier” line … Continued

2 Nov 2020 Qantas
Velocity Frequent Flyer Valuation Slashed By Two-Thirds

Velocity Frequent Flyer Valuation Slashed By Two-Thirds

The equity value of Virgin Australia’s Velocity Frequent Flyer loyalty program has been slashed by two-thirds in just a year, according to an independent report commissioned by Virgin’s administrators and presented to the federal court. In the report, FTI Consulting valued Virgin’s loyalty business at between $640 million and $704 million. That’s compared to a … Continued

29 Oct 2020 Virgin Australia
Hamad International Airport, Doha

Qatar’s Reputation Takes Huge Hit After Invasive Searches

Qatar Airways’ reputation has taken an enormous hit, with many Australians vowing never to fly through Qatar again, following shocking reports that women were subjected to human rights violations while transiting at Doha’s Hamad International Airport. Women on around 10 flights, including 13 Australians on QR908 to Sydney on 2 October 2020, were forcibly subjected … Continued

29 Oct 2020 Qatar Airways
Virgin Australia 737 takeoff

Virgin Australia Flight Credits Useless to Overseas Residents

More than 300,000 Virgin Australia customers have now received Future Flight credits for cancelled flights. But many Virgin customers have complained they would have preferred a refund. This is especially the case for customers that had purchased expensive international business class tickets, and now have Future Flight credits worth thousands of dollars that can only … Continued

28 Oct 2020 Virgin Australia
Alan Joyce standing in front of 787

Qantas Flags New Destinations, Further Cost Cuts

Qantas has foreshadowed the possibility of launching flights to South Korea, Taiwan and the Pacific Islands by early next year at yesterday’s Annual General Meeting. It comes as Qantas flags further cost cutting and lashes out at some states for keeping borders closed against health advice. Qantas eyes new markets as borders remain closed At … Continued

24 Oct 2020 Qantas
Link Airways Saab 340

Many Surprising New Domestic Routes Launching

Although international travel may remain off the cards for a while longer, Australian airlines have been launching a surprising number of new domestic routes lately. Many of these new routes are on smaller regional airlines like FlyPelican, Link Airways or Alliance Airlines. The new routes launched in Australia over recent months have taken advantage of … Continued

Virgin Australia Holidays is Closing Down

Virgin Australia Holidays is Closing Down

Following the demise of Tigerair, another of Virgin Australia’s businesses is being permanently shut down as the fallout from COVID-19 sadly continues. Virgin Australia Holidays will be closed from 31 October 2020, bringing an end to Virgin Australia’s Mystery Breaks, AFL Travel and Supercars Travel Packages. Launched in 2003 by then Virgin Blue as “Blue … Continued

23 Oct 2020 Virgin Australia

How to Use Virgin Australia “Future Flight” Credits

Update: Virgin Australia Future Flight credits were previously valid for bookings made until 31 July 2022, for travel until 30 June 2023. However, their validity has since been extended. Future Flight Credits are now valid for bookings made until 31 December 2023, for travel until 31 December 2023. Virgin Australia has converted the “conditional credits” held … Continued

22 Oct 2020 Virgin Australia