IN BRIEF | Following the demise of Tigerair, another of Virgin Australia’s businesses is being permanently shut down as the fallout from COVID-19 sadly continues.
Virgin Australia Holidays will be closed from 31 October 2020, bringing an end to Virgin Australia’s Mystery Breaks, AFL Travel and Supercars Travel Packages.
Launched in 2003 by then Virgin Blue as “Blue Holidays”, Virgin Australia Holidays offered flight, hotel and tour packages. Customers were able to earn Velocity points for all tour packages.
Virgin Australia blames “the ongoing impact of COVID-19 and travel restrictions” for the closure of the business. It seems Virgin didn’t consider it worthwhile to continue operating its travel agency after the voluntary administration period ends next month.
Sadly, this isn’t the first travel agency to go out of business this year – and it won’t be the last either.
Existing Virgin Australia Holidays bookings will still be honoured. But if you need to cancel an existing booking, you’ll only receive a Virgin Australia flight credit and not a refund. If you booked on or before 20 April 2020, you’ll be issued with a Future Flight credit.
More information for affected customers is available on the Virgin Australia Holidays website.