Jetstar is a low-cost carrier that is part of the Qantas Group. You can redeem Qantas points to fly with Jetstar, as well as earning Qantas points and status credits when you purchase certain bundles with your Jetstar ticket. Below you can find our recent articles on Jetstar.
Jetstar will no longer accept cash payment for in-flight purchases from 1 May. From this date, you’ll only be able to pay for drinks, meals, entertainment, blankets and comfort packs with a credit card. With cash payments on Jetstar flights being removed, Jetstar passengers without a credit card will no longer be able to purchase … Continued
Qantas has refused to provide compensation to customers downgraded from Qantas’ own services to Jetstar. Downgraded passengers also lost most of the benefits of their original tickets including complimentary food, in-flight entertainment and seat selection after Qantas cancelled their flights. In one case, AFF member tea&coffee was downgraded from Qantas Business class to a middle … Continued
Numerous AFF members have reported that their status credits earned from Jetstar flights are no longer counting towards the Qantas Loyalty Bonus. Qantas Frequent Flyer members earn a Loyalty Bonus for every 500 status credits accumulated in each membership year. The reward is a choice between 8,000 bonus frequent flyer points or 50 extra status … Continued
Jetstar has recently reduced the price of its Max Bundle dramatically. This now makes it a relatively attractive option, not only for adding flexibility to your fare but also for earning Qantas points and status credits. The changes to the Max Bundle are twofold. On one hand, some of the flexibility has been removed. It … Continued
It’s been an embarrassing week for Jetstar after the airline was ranked last in an international survey comparing more than 70 airlines. The abysmal ranking earned Jetstar just one star out of five in the survey conducted by Choice in conjunction with Consumers International. But is Jetstar really the worst airline in the world? The … Continued
Flying internationally is often a markedly improved experience, compared to taking a domestic flight. The aircraft used on international routes are often more comfortable than planes designed for short-haul flying. The lounges in international terminals are also significantly better – especially if you happen to enjoy access to the Qantas First class lounge in Sydney or … Continued
Jetstar has been accused of blatantly misleading customers by advertising cheap airfares that don’t exist. After clicking on a Jetstar advertisement for $169 flights to Hawaii, one member was unable to find a single flight available at that price. In fact, the lowest airfare our member could find was double the rate initially shown. While Jetstar … Continued
Jetstar Business Class is not exactly renowned as a top-notch premium product. But is it worth considering when the price is only a little higher than Qantas’ asking price for a seat in Economy? This is the dilemma faced by one member currently researching flights to Hawaii. Qantas Business Class is too expensive, and our … Continued
Like most low-cost airlines, Jetstar does not give much away for free. This includes seat selection. Choosing your seat of choice on a Jetstar flight typically costs at least $5 for a regular seat or even more for an “extra legroom” or “up-front” seat. But there is a trick to get the seat you want … Continued
Qantas points will now be earned domestic flights within New Zealand that are operated by low-cost subsidiary Jetstar. As of last week, Jetstar flyers on all New Zealand domestic flights will earn at least 400 Qantas points, even on the cheapest Starter fares. Unfortunately passengers on starter fares will not earn status credits, however points … Continued
Our member has noticed a dramatic price drop in tickets to Honolulu which they booked at the start of the year. The price for the four tickets flying Jetstar has dropped by $1600 in just a matter of months. Our frustrated member is Qantas Gold and is seeking our views on whether they have any … Continued
If you’ve ever been involved in a dispute with an airline, you probably know how frustrating it can be. Airlines are often unwilling to do the right thing by the customer and as a passenger, it’s often easy just to give up. But did you know that there is an advocate that may be able … Continued