Qantas Points Club – AIR038

  With Queensland and South Australia having now announced dates when their borders will reopen, James Green from Award Flight Assist joins Matt in this episode to discuss travel around Australia. James also explains how to maximise opportunities for Qantas Points Club members to earn status credits from Qantas Classic Flight Rewards. And in a … Continued

Flight Changes, Refunds & Travel Credits – AIR037

  As the coronavirus crisis continues, many airline passengers are still waiting for refunds from cancelled bookings. Meanwhile, some passengers have discovered that they would have to pay extra – thousands of dollars, in some cases – to rebook their cancelled flights for a different date. Recently, a Lufthansa customer in Germany was asked to … Continued

Behind the Virgin Australia Cockpit Door – AIR036

  Chris Bournelis (a.k.a. AviatorInsight) is a Boeing 737 First Officer for Virgin Australia. As the voluntary administration process continues and many flights remain grounded, Chris joins Matt in this episode of AFF on AIR to talk about life behind the cockpit door.   Episode contents: 0:56 – Fortnightly news round-up 12:42 – Maximising frequent … Continued

Travelling to North Korea – AIR035

  When Peru suddenly went into lockdown in March, hundreds of Australians were stranded all over the country, unaware of what was going on or how many others were in the same situation. Within days, Gus Higgins created the “Aussies in Peru” Facebook group which has been credited with connecting most of those Australians and … Continued

Are Velocity Points Safe? – AIR034

  As Virgin Australia suspends share trading on the ASX and considers the possibility of voluntary administration, many Velocity Frequent Flyers are watching the news nervously. What will happen to Virgin Australia, and are Velocity Frequent Flyer points safe? In this episode, Phil Gunter from New World Loyalty shares his insights with Matt. Phil is … Continued