Are Velocity Points Safe? – AIR034

As Virgin Australia suspends share trading on the ASX and considers the possibility of voluntary administration, many Velocity Frequent Flyers are watching the news nervously. What will happen to Virgin Australia, and are Velocity Frequent Flyer points safe?

In this episode, Phil Gunter from New World Loyalty shares his insights with Matt. Phil is a loyalty program expert and ran the Velocity Frequent Flyer program between 2006 and 2013.

Episode contents:

• 1:10 – Fortnightly news round-up
• 7:47 – Interview with Phil Gunter
• 34:01 – Feedback & Virgin Australia’s record flight

Links:

• AFF on Air Discussion thread – a dedicated AFF thread to discuss the podcast and ask questions
• Petitions Call for Government Support of Virgin Australia
• Virgin Australia Just Flew Non-Stop from Paris to Brisbane

Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

• Federal Government Underwrites Qantas & Virgin Domestic Flights
• COVID-19 Travel Update: 17 April 2020
• Reduction in Velocity Global Wallet Earn Rate
• Flight Centre Cancellation Fees Under Fire

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 70 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.