Author: Matt Graham
Why Virgin’s Administration is Not Ansett All Over Again
When Ansett Australia collapsed in 2001, Ansett Global Rewards points became instantly worthless. This may have happened 19 years ago, but many former Ansett members have long memories. It’s part of the reason that there has been a rush to cash out Velocity Frequent Flyer points over the past few weeks as Virgin Australia’s financial … Continued
Frequent Flyer’s Guide to Virgin Australia in Voluntary Administration
Virgin Australia has officially entered voluntary administration, as it struggles with a crippling $5 billion debt and unprecedented weak demand for air travel. But, this may not be the end for Virgin Australia – which continues to operate flights for now and is desperately working to find a long-term solution. So, what does this all … Continued
Looking Back: Where Was Your Favourite Trip?
While most Australian frequent flyers are currently grounded, our members are taking a moment to reminisce. AFF members have been invited to post 3 photos from their favourite trip, and the pictures we’ve seen so far have been incredible. We’ve had entries from around Australia, New Zealand, South Africa, Iceland, Cuba, the Galapagos Islands and … Continued
SATA Azores Airlines A320 Economy Class Review
SATA Azores Airlines is a Portuguese airline based in Ponta Delgada. Given the location of the Azores Islands in the middle of the Atlantic Ocean, it’s little surprise that the airline is focused on flying between the Azores, mainland Europe and North America. The airline has a small fleet of Airbus A320s and A321s, and … Continued
Qantas Enhances Two-Factor Account Verification
Qantas Frequent Flyer members now have the option to get two-factor authentication codes via an offline Authenticator App, rather than relying on text messages or security questions. Qantas implemented two-factor authentication, which adds a second layer of security to members’ frequent flyer accounts, in 2019. Designed to prevent loyalty program fraud, the system requires members … Continued
Podcast #34: Are Velocity Points Safe?
As Virgin Australia suspends share trading and considers the possibility of voluntary administration, many Velocity Frequent Flyer members are watching the news nervously. What will happen to Virgin Australia and are Velocity Frequent Flyer points safe? In Episode 34 of the AFF on AIR podcast, Phil Gunter from New World Loyalty shares his insights on … Continued
Are Velocity Points Safe? – AIR034
As Virgin Australia suspends share trading on the ASX and considers the possibility of voluntary administration, many Velocity Frequent Flyers are watching the news nervously. What will happen to Virgin Australia, and are Velocity Frequent Flyer points safe? In this episode, Phil Gunter from New World Loyalty shares his insights with Matt. Phil is … Continued
Should We Be Worried About Velocity Points?
Many frequent flyers have been watching the news about Virgin Australia nervously this week. As the airline suspends share trading and considers voluntary administration, the question on everybody’s mind is: “Should I be worried about my Velocity points?” For now, the future of Virgin Australia really depends on whether it gets a lifeline from the … Continued
COVID-19 Travel Update: 17 April 2020
This article contains an updated summary of the most important coronavirus news that is relevant to Australian frequent flyers as of Friday, 17 April 2020. It specifically covers the implications of COVID-19 in terms of travel and loyalty programs. For the latest health advice, we recommend checking Australian government updates and the latest World Health … Continued