When Should Loyalty Programs Stop Extending Status? – AIR085

In this episode, loyalty program expert David Feldman is back for another chat about airline & hotel loyalty programs!

This extended interview covers topics including COVID-19 status extensions, the “golden handcuff” effect, recent changes to hotel loyalty programs, why Qantas could be risking killing its profitable “golden goose”, and lots more.

Episode contents:

• 1:00 – Fortnightly news round-up
• 9:05 – Interview with David Feldman

Links:

• AFF on Air Discussion thread – a dedicated AFF thread to discuss the podcast and ask questions

Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

• Guide to Virgin Australia’s Partnership with United Airlines
• Rex Withdraws from 7 Regional Routes
• Bonza Won’t Offer Website or Travel Agent Bookings
• Instant IHG Platinum Status + Diamond Challenge
• The Crazy Adventure of an AFF Member’s Lost Phone
• Unlimited German Train Travel for a Month for $14!

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 70 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.