Frequently Asked Questions - Australian Frequent Flyer

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Need assistance with your AFF account or navigating the website?

See answers to Frequently Asked Questions (FAQs) below.

Do I have to pay to become an AFF member?

Not at all. You can become an AFF member for free and join the discussion anytime. Click here to join with our Basic membership for free.

Can I change my membership anytime?

Yes, Australian Frequent Flyer has a number of memberships available to change to at any time. We have a Basic membership you can join for free and can always downgrade to. Silver, Gold and Platinum upgrades are recurring subscriptions each membership year. Click here to see our different memberships and benefits.

How can I change or cancel a recurring subscription?

If you want to change or cancel your membership, you can do so through our payment platform.

We use Stripe as our preferred payment platform to handle subscription payments.

Click on the following link to navigate to your Stripe account: Stripe Login
Enter your email and press send.
An email will be sent to your email address with a link that is active for 30 min.
Open the email and press the blue log in button.
Once you are logged in, you will be taken to your Stripe dashboard.
On the left-hand side of the dashboard, look for “Billing” and click on it. A dropdown menu will appear.
From the dropdown menu, select “Subscriptions”.
You will now see a list of all your active subscriptions.
Find the subscription you wish to cancel and click on it to open the subscription details.
Once inside the subscription details, look for the “Cancel Subscription” button usually located at the bottom of the page.
A confirmation popup will appear. Confirm that you want to cancel the subscription by clicking on “Yes, cancel”.
Stripe will confirm that your subscription has been cancelled. You should also receive an email confirmation of the cancellation.

We still have some members on legacy Paypal payments. For those members please follow the below steps.

Note that any upgrades and new memberships will go through the Stipe platform.

First, visit the PayPal website by typing www.paypal.com in your web browser or by clicking here.
Click on the ‘Log In’ button in the top right corner of the homepage.
Enter your login credentials (email and password) to access your account. If you don’t have an account, you’ll need to create one by clicking on the “Sign Up” button.
Once you’re logged in, you’ll see your account dashboard. From here, find and click on the ‘Settings’ icon (a gear-shaped symbol) in the top right corner of the page.
A dropdown menu will appear. From this menu, click on ‘Payments’.
On the ‘Payments’ page, you will see a section labeled ‘Automatic payments’. Click on the ‘Manage automatic payments’ button.
Now you will see a list of all your active automatic payments. Find the one you wish to cancel and click on it.
You will be taken to the ‘Subscription Details’ page. Look for the ‘Status’ section, and under it, find and click on the ‘Cancel’ button.
A confirmation popup will appear asking if you are sure you want to cancel the automatic payment. Click ‘Yes’ to confirm the cancellation.
PayPal will confirm the cancellation and you will no longer be billed for this automatic payment. An email confirmation should also be sent to your registered email address.

What are the AFF forum rules?

The AFF community rules are called the Terms of Service (ToS) and can be found here.

Notwithstanding the Rules listed above, these 4 Guidelines are a simple reminder of what is NOT PERMITTED on AFF:

Using AFF for commercial purposes
Posting obscene or offensive content
Political/attacking/bullying/threatening and being disrespectful of other members
Discussing Moderator actions

How do I get a higher Member Title?

As your post count increases (excluding posts made in the General Off Topic Discussion forum), your user title – displayed under your avatar – will change. This page provides a summary of how many posts are required to get to the next user title, as well as noting additional privileges that can be gained along the way.

It is worth noting that post padding just to gain a higher user title is against the rules and can result in posts being deleted with warnings, infractions or suspensions being given.

Minimum Posts	User Title
0	Newbie
10	Junior Member
50	Intern
100	Member
500	Active Member
1,000	Established Member
5,000	Senior Member
10,000	Enthusiast
25,000	Veteran Member
50,000	Experienced Member
75,000	Legendary Member

Additional Privileges based on Membership Duration and Reputation (Trophies)

After achieving at least 3 post reactions you also gain the ability to post in the Referral Offers forum.

How can I become a Verified Company Representative?

Companies that have elected to participate on AFF in an official capacity can easily be identified by the inclusion of a “Verified Company Rep” banner which appears under their AFF user name in all their posts.

To become a Verified Company Representative, please start a conversation with admin or support. If appropriate, we will verify and apply the “Verified Company Representative” status to your profile.

Please note that, like any other AFF member, Verified Company Representatives are under no obligation to respond to posts or messages. However, constructive contributions to the forum are welcome.

How do I use emojies on the Forum?

Image	Title	Text
🙂	Smile	`:) :-) (:`
😉	Wink	`;)`
🙁	Frown	`:(`
😡	Mad	`:mad: >:( :@`
😕	Confused	`:confused:`
😎	Cool	`:cool: 8-)`
😛	Stick Out Tongue	`:p :P :-p :-P`
😀	Big Grin	`:D :lol:`
😮	Eek!	`:eek: :o`
😳	Oops!	`:oops:`
🙄	Roll Eyes	`:rolleyes:`
😵‍💫	Er… what?	`o_O O_o o.O O.o`

How do I use a Question Thread on the AFF forum?

Question Threads was introduced to assist our members in identifying threads that are open questions and threads that have subsequently been answered.

By setting the thread prefix to “Question”, our members can easily identify and respond to open questions. The system works as follows:

A member navigates to the forum most appropriate to their post.
They click the Post New Thread button to start a new thread.
They choose the appropriate prefix (such as Question if their thread is a question).
The Thread Title and Content are added.
The question is submitted by clicking the Create Thread button.

Moderators can adjust the thread prefix as required. For example, if the thread has been answered, a Moderator will change the prefix to Answered. You can assist Moderators in this task by reporting threads that have been satisfactorily answered. Note that changing the thread prefix has no bearing on whether or not you can reply to the thread – so even if the status has changed to “Answered”, you can still reply to the thread if it is open.

Does AFF have a list of the BB codes?

[B], [I], [U], [S] – Bold, italics, underline, and strike-through

Makes the wrapped text bold, italic, underlined, or struck-through.

Example:: This is [B]bold[/B] text.
This is [I]italic[/I] text.
This is [U]underlined[/U] text.
This is [S]struck-through[/S] text.

Output:: This is bold text.
This is italic text.
This is underlined text.
This is ~~struck-through~~ text.

[COLOR=color], [FONT=name], [SIZE=size] – Text Color, Font, and Size

Changes the color, font, or size of the wrapped text.

Example:: This is [COLOR=red]red[/COLOR] and [COLOR=#0000cc]blue[/COLOR] text.
This is [FONT=Courier New]Courier New[/FONT] text.
This is [SIZE=1]small[/SIZE] and [SIZE=7]big[/SIZE] text.

Output:: This is red and blue text.
This is Courier New text.
This is small and big text.

[URL], [EMAIL] – Linking

Creates a link using the wrapped text as the target.

Example:: [URL]https://www.example.com[/URL]
[EMAIL]example@example.com[/EMAIL]

Output:: https://www.example.com
[email protected]

[URL=link], [EMAIL=address] – Linking (Advanced)

Links the wrapped text to the specified web page or email address.

Example:: [URL=https://www.example.com]Go to example.com[/URL]
[EMAIL=example@example.com]Email me[/EMAIL]

Output:: Go to example.com
Email me

[USER=ID] – Profile Linking

Links to a user’s profile. This is generally inserted automatically when mentioning a user.

Example:: [USER=1]Username[/USER]

Output:: Username

[IMG] – Image

Display an image, using the wrapped text as the URL.

Example:: [IMG]https://www.australianfrequentflyer.com.au/community/data/assets/logo/AFF-logo-dark-367by77.png[/IMG]

Output:

[MEDIA=site] – Embedded Media

Embeds media from approved sites into your message. It is recommended that you use the media button in the editor tool bar.
Approved sites: Apple Music, Dailymotion, Facebook, Flickr, Giphy, Imgur, Instagram, Pinterest, Reddit, SoundCloud, Spotify, TikTok, Tumblr, Twitch, Twitter, Vimeo, YouTube

Example:: [MEDIA=youtube]kQ0Eo1UccEE[/MEDIA]

Output:: An embedded YouTube player would appear here.

[LIST] – Lists

Displays a bulleted or numbered list.

Example:: [LIST]
[*]Bullet 1
[*]Bullet 2
[/LIST]
[LIST=1]
[*]Entry 1
[*]Entry 2
[/LIST]

Output:

Bullet 1
Bullet 2

Entry 1
Entry 2

[LEFT], [CENTER], [RIGHT] – Text alignment

Changes the alignment of the wrapped text.

Example:: [LEFT]Left-aligned[/LEFT]
[CENTER]Center-aligned[/CENTER]
[RIGHT]Right-aligned[/RIGHT]

Output:: Left-aligned

Center-aligned

Right-aligned

[QUOTE] – Quoted text

Displays text that has been quoted from another source. You may also attribute the name of the source.

Example:: [QUOTE]Quoted text[/QUOTE]
[QUOTE=A person]Something they said[/QUOTE]

Output:: Quoted text

A person said:

Something they said

[SPOILER] – Text containing spoilers

Hides text that may contain spoilers so that it must be clicked by the viewer to be seen.

Example:: [SPOILER]Simple spoiler[/SPOILER]
[SPOILER=Spoiler Title]Spoiler with a title[/SPOILER]

Output:

[ISPOILER] – Inline text containing spoilers

Allows you to display text inline among normal content which hides text that may contain spoilers and must be clicked by the viewer to be seen.

Example:: You have to click the following [ISPOILER]word[/ISPOILER] to see the content.

Output:: You have to click the following word to see the content.

[CODE] – Programming code display

Displays text in one of several programming languages, highlighting the syntax where possible.

Example:: General code:
[CODE]General
code[/CODE]Rich code:
[CODE=rich][COLOR=red]Rich[/COLOR]
code[/CODE]PHP code:
[CODE=php]echo $hello . ‘ world’;[/CODE]JS code:
[CODE=javascript]var hello = ‘world’;[/CODE]

Output:

General code:

Code:

General
code

Rich code:

Rich (BB code):

Rich
code

PHP code:

PHP:

echo $hello . ' world';

JS code:

JavaScript:

var hello = 'world';

[ICODE] – Inline programming code display

Allows you to display code inline among normal post content. Syntax will not be highlighted.

Example:

Inline code sections [ICODE]are a convenient way[/ICODE] of displaying code inline.

Rich formatting within inline code sections [ICODE=rich]is [COLOR=red]also[/COLOR] [U]supported[/U][/ICODE].

Output:: Inline code sections are a convenient way of displaying code inline.

Rich formatting within inline code sections is also supported.

[INDENT] – Text indent

Indents the wrapped text. This can be nested for larger indentings.

Example:: Regular text
[INDENT]Indented text[/INDENT]
[INDENT=2]More indented[/INDENT]

Output:: Regular text

Indented text

More indented

[TABLE] – Tables

Special markup to display tables in your content.

Example:: [TABLE]
[TR]
[TH]Header 1[/TH]
[TH]Header 2[/TH]
[/TR]
[TR]
[TD]Content 1[/TD]
[TD]Content 2[/TD]
[/TR]
[/TABLE]

Output:

Header 1	Header 2
Content 1	Content 2

[HEADING=level] – Headings levels 1 to 3

Marks text as a structured heading to facilitate machine readability.

Example:: [HEADING=1]Major heading[/HEADING]
This text comes under a major heading, used to separate the primary sections of an article.[HEADING=2]Minor heading[/HEADING]
When you need to subdivide the primary sections of an article, use a level 2 minor heading.[HEADING=3]Subheading[/HEADING]
If you require additional subdivision, you may drop to level 3.

[PLAIN] – Plain text

Disables BB code translation on the wrapped text.

Example:: [PLAIN]This is not [B]bold[/B] text.[/PLAIN]

Output:: This is not [B]bold[/B] text.

[ATTACH] – Attachment insertion

Inserts an attachment at the specified point. If the attachment is an image, a thumbnail or full size version will be inserted. This will generally be inserted by clicking the appropriate button.