One AFF member recently flew with Qantas to Singapore, then returning with Singapore Airlines. Unfortunately for henleybeach, their suitcase was damaged on both flights. But the follow-up customer service received from each airline could not have been more different! This member flew with Qantas in Business class from Adelaide to Singapore in February. They sent photos and … [Read more...]
Travel Insurance is a popular topic of discussion on the Australian Frequent Flyer website. We really believe that proper insurance cover is vital! We provide tips to help you decide which travel insurance policy is best for you.
You can purchase travel insurance with a credit card. Our guide How to take advantage of Credit Card Sign-up Bonuses shows how you can get bonus points when applying for a new credit card.
They say that if you can't afford travel insurance, you can't afford to travel. But this latest travel insurance horror story is a timely reminder to also read the fine print carefully. A British tourist has died in an Egyptian hospital after becoming ill on holiday. Although the man did have travel insurance, the insurance provider refused to pay for medical costs. As the … [Read more...]
Many credit cards offer complimentary overseas travel insurance as an included value-added benefit. But not all credit card travel insurance was created equal. So, what should you look for in a credit card travel insurance policy? Unfortunately, there is no one-size-fits-all insurance policy. Before choosing any insurance policy, it's important to carefully read the PDS to … [Read more...]
If you've been following the news, you're probably aware that Mt Agung on the Indonesian island of Bali began erupting last week. This resulted in chaos for travellers stranded in Bali as flights were diverted, delayed and cancelled. Denpasar Airport remained closed for several days due to volcanic ash in the vicinity of the airfield, which poses a serious safety threat to … [Read more...]
QantasLink flights to Lord Howe Island cost well over $1,000 round-trip. But, why pay thousands when you can fly to this idyllic natural wonder for just 8,000 Qantas points? The Opportunity Lord Howe Island is an idyllic natural wonder situated in the Tasman Sea, just 600km from the east coast of Australia. The island boasts incredible natural beauty and with just 400 … [Read more...]