Earlier this year, Qantas CEO Alan Joyce infamously blamed inexperienced and “not match fit” customers for lengthy delays at airport security checkpoints. “I went through the airports on Wednesday and people forget they need to take out their laptops, they have to take out their aerosols,” Joyce told the Sydney Morning Herald during the Easter holiday … Continued
The requirement to wear a face mask inside most Australian airports will come to an end this weekend, after the Australian Health Protection Principal Committee (AHPPC) recommended “that it is no longer proportionate to mandate mask use in airport terminals”. It’s now up to individual states & territories to decide whether to follow this recommendation … Continued
In the Qantas safety video played at the start of every flight, passengers are told that if they lose their phone they should contact a crew member immediately. “Please avoid moving your seat or trying to retrieve it as phones as tablets may be damaged or destroyed if caught in the seat mechanism,” the safety video … Continued
The Australian Frequent Flyer community loves to travel. Sadly, the events of the past 18 months have left many former frequent flyers grounded for the time being. AFF has a long-running discussion thread called “You know you are a frequent flyer when…”. But with so few people flying these days, our members have started sharing … Continued
Flight delays, missing luggage, broken in-flight entertainment systems, seat swaps… there are plenty of things that could annoy frequent travellers. But few things seem to upset frequent flyers quite like getting incorrectly denied airport lounge access. Over the years, there have been many stories on frequent flyer forums such as AFF about travellers who should … Continued