A number of members have observed Qantas lounge staff attempting to “scam” customers into leaving a tip. These members were not impressed, and believe that such behaviour detracts greatly from the premium experience of the lounge. The scam appears to be targeting customers using the showers in Qantas’ Los Angeles lounge. As recently as last week, … Continued
A first-time Business Class flyer has been left bemused by what they perceived as rude, arrogant and demanding behaviour displayed by other passengers in the pointy-end. This member believes that fellow passengers left their manners at home and says they would not fly Business again after their unpleasant experience. Other members have recounted their own … Continued
This week our members reveal their best travel tips and tricks. Countless “gems” have been shared, that will help travellers with everything from charging phones to saving money on hotels. To save luggage space and reduce the number of overseas adaptors needed, one member suggests packing a power board with multiple Australian-style power point connections. … Continued
One member was shocked recently to discover their carry-on luggage had been stolen between boarding the plane and take-off. This member had placed their carry-on items including a computer and credit cards in the seat pocket after boarding. They then got up to use the bathroom before take-off, returning only to discover that the items … Continued
Screaming toddlers can be a nightmare anywhere, let alone on a long flight. But one member this week wonders if they are simply asking for trouble by taking their 18-month-old with them on a long flight in first class. Of prime concern to our member is the disruption and inconvenience a screaming infant could cause … Continued