Redeem Points

Redeem Points is a popular topic at the Australian Frequent Flyer, as much of our focus is about getting the best value when redeeming your frequent flyer points.

Velocity to Refund Cancelled Reward Seat Bookings

Velocity to Refund Cancelled Reward Seat Bookings

Velocity Frequent Flyer will finally refund Virgin Australia reward seat bookings that have been cancelled, for travel booked until 30 September 2020. This had already been Velocity’s policy prior to Virgin Australia entering voluntary administration. Throughout April and the first half of May, Velocity always said that it would refund the Velocity points & taxes paid … Continued

24 Jun 2020 Virgin Australia
Qantas 737 Brisbane

Podcast #38: Qantas Points Club

Now that Queensland and South Australia have revealed when they will reopen their borders, it’s time to start thinking about travelling around Australia again. Qantas, Jetstar and Virgin Australia have also started adding additional flights, but there are also some great deals on one-way car hires, which can cost as little as $1 per day! … Continued

Emirates 777 business class

Qantas Increases Cost of Emirates Reward Flights

Barely a week since Emirates reduced carrier charges applicable to reward flight bookings, Qantas Frequent Flyer has revealed that it will increase the number of points required to book a Classic Flight Reward on Emirates. While the reduction in carrier charges is immediate, the points increase will take effect from 1 September 2020. This means … Continued

3 Jun 2020 Qantas

Qantas Waives Classic Flight Reward Cancellation Fees

Qantas is now waiving change and cancellation fees for all new and existing Classic Flight Reward bookings until 31 October 2020. This includes Classic Flight Reward bookings made for travel after October 2020, provided you make the change or cancel your booking by the the end of October. The Qantas “Fly Flexible” offer is good … Continued

28 May 2020 Qantas
Flybuys Removes Annual Velocity Points Transfer Limit

Amex, Flybuys Reinstate Velocity Transfers

The American Express Membership Rewards and Flybuys programs have reinstated the ability to transfer points to Velocity Frequent Flyer. It comes after all Australian bank & supermarket loyalty programs temporarily suspended point transfers to Velocity due to the loyalty program of Virgin Australia pausing all redemptions on 21 April 2020. Most Australian banks are still blocking … Continued

26 May 2020 American Express
Cathay Pacific Business Class

Cathay Pacific Has Eliminated Fuel Surcharges

Oneworld’s Cathay Pacific has almost completely eliminated fuel and carrier surcharges from both commercial airfares and award bookings. This includes Asia Miles awards and Classic Flight Reward bookings made using Qantas points, where carrier charges are no longer payable at all. The only exception is journeys originating in Japan, where a small fuel surcharge is … Continued

7 May 2020 Cathay Pacific
Stranded woman in Adelaide wearing face mask

Why Virgin’s Administration is Not Ansett All Over Again

When Ansett Australia collapsed in 2001, Ansett Global Rewards points became instantly worthless. This may have happened 19 years ago, but many former Ansett members have long memories. It’s part of the reason that there has been a rush to cash out Velocity Frequent Flyer points over the past few weeks as Virgin Australia’s financial … Continued

21 Apr 2020 Virgin Australia
There will be minimal changes to the interior of the ex-Virgin 737s

Podcast #34: Are Velocity Points Safe?

As Virgin Australia suspends share trading and considers the possibility of voluntary administration, many Velocity Frequent Flyer members are watching the news nervously. What will happen to Virgin Australia and are Velocity Frequent Flyer points safe? In Episode 34 of the AFF on AIR podcast, Phil Gunter from New World Loyalty shares his insights on … Continued

Virgin Australia Reopens Airport Lounges

Should We Be Worried About Velocity Points?

Many frequent flyers have been watching the news about Virgin Australia nervously this week. As the airline suspends share trading and considers voluntary administration, the question on everybody’s mind is: “Should I be worried about my Velocity points?” For now, the future of Virgin Australia really depends on whether it gets a lifeline from the … Continued

17 Apr 2020 Virgin Australia