Redeem Points

Redeem Points is a popular topic at the Australian Frequent Flyer, as much of our focus is about getting the best value when redeeming your frequent flyer points.

Singapore Airlines A380

Velocity Introduces Carrier Charges on Singapore Airlines

Virgin Australia’s Velocity Frequent Flyer program has announced a range of changes to redemptions on Singapore Airlines, and there’s both good and bad news. The good news is that Singapore Airlines Premium Economy reward seats are now once again available to book using Velocity points. Velocity Frequent Flyer has also announced that the ability to … Continued

shocked women at computer

Warning: Don’t Change Qantas Reward Bookings via Call Centre!

There appears to be a systematic problem where Qantas call centre staff are accidentally cancelling confirmed Classic Flight Reward bookings when customers call to enquire about changing their flights. Over recent months, multiple Australian Frequent Flyer members have reported that their Classic Reward bookings were cancelled without their knowledge after they phoned Qantas. In each … Continued

4 Jul 2022 Qantas
Qantas A330-300 Economy Class

30% off Selected Qantas International Rewards (June 2022)

Qantas Frequent Flyer is giving 30% off Classic Flight Reward seats in Economy on selected international routes until 19 June 2022. The discount covers Qantas flights on eligible routes for travel dates between 23 July 2022 and 1 June 2023. It also covers various Jetstar flights for travel from 23 July 2022 until 25 March … Continued

16 Jun 2022 Qantas
Alaska Airlines Boeing 737 in Oneworld livery

Qantas Overcharging for Alaska Airlines Rewards

As Alaska Airlines is a Qantas partner airline and a member of the Oneworld alliance, its flights are available to book using Qantas Frequent Flyer points. But when redeeming Qantas points for seats in Alaska Airlines’ premium cabin, Qantas Frequent Flyer members are being routinely overcharged. Instead of paying “Business Class” prices, Qantas Frequent Flyer … Continued

12 Jun 2022 Qantas
Qantas A380 Economy Class seats

Qantas Flexible Classic Rewards Extended to September 2022

Qantas Frequent Flyer has extended its offer of fee-free changes and cancellations on Classic Flight Reward bookings for at least another three months. Previously only applicable to bookings made with Qantas points until 30 June 2022, Qantas’ Flexible Classic Rewards policy now applies to domestic and international bookings made up to 30 September 2022. When … Continued

Singapore Airlines 777

Major Singapore Airlines KrisFlyer Award Devaluation (2022)

Singapore Airlines’ KrisFlyer loyalty program will increase the cost of award flights and upgrades across the board from next month. In further bad news, KrisFlyer has also announced a devaluation of its stopover benefit on award bookings. It’s the third significant devaluation to the KrisFlyer program in five years, following previous increases to award pricing … Continued

Virgin Australia 737 business class

Earn Status Credits on Velocity Reward Flights

Velocity Frequent Flyer members can earn status credits on all Virgin Australia reward seat bookings for the next two months, with Velocity bringing back the promotion that it ran from October 2021 until March 2022. This new limited-time promotion covers Virgin Australia reward seats booked using Velocity points, for travel from 1 June until 31 … Continued

Qantas First Class suite on the A380

Podcast #84: Redeeming Points to North America

Redeeming points to North America is always a little tricky if you want to fly in a premium cabin or during school holidays – but that doesn’t mean it’s impossible! In Episode 84 of AFF on Air, Matt explains your options to redeem Qantas and Velocity points to fly from Australia to the USA or … Continued

QantasLink Dash 8 Economy class

30% off Qantas Points to Regional Australia

Qantas Frequent Flyer is giving 30% off the points required for Classic Flight Rewards to selected Australian regional destinations, for travel from 1 June until 30 November 2022. This discount is available when booking by 15 May 2022. In addition, Qantas has turned over 1,700 flights on 33 Qantas regional routes into “Points Planes” for … Continued

9 May 2022 Qantas
QantasLink 717 business class

Qantas Extends Flexible Domestic Classic Rewards

Qantas Frequent Flyer has extended its offer of fee-free changes and cancellations on domestic Classic Flight Reward bookings for another two months. Qantas had previously ended its Fly Flexible policy for domestic bookings on 30 April 2022, after waiving change and cancellation fees since the start of the COVID-19 pandemic. Until then, Qantas customers could change … Continued