Qantas says it has issued a reminder to staff after a Oneworld Emerald frequent flyer was incorrectly refused Qantas Club access for a second time in a row. Last week we brought you the story of AFF member Muppet501st, who has Oneworld Emerald status as a Qatar Airways Platinum member. On a recent visit to the Qantas Club in Townsville, he was told that he couldn't use the … [Read more...]
The Qantas Club is easily the most common airport lounge in Australia. Australian frequent flyers are always looking for information about the Qantas Club, and how to obtain a Qantas Club discount.
Airport lounge access rules can be confusing at the best of times. But issues arise particularly often when frequent flyers try to use their status benefits from one airline while crediting the flight to a different airline's frequent flyer program. If you have Oneworld Sapphire or Emerald status with an airline other than Qantas, such as Qatar Airways or British Airways, it … [Read more...]
Qantas Club is extending all paid lounge memberships for a further six months, bringing the total extension to 12 months. The validity of most complimentary Qantas Club lounge invitations is also being extended by a further six months. Qantas originally extended the membership of all Qantas Club members by six months in late March 2020, after the airline was forced to close … [Read more...]
Virgin Australia may have scaled back its domestic business class service at the moment, but not Qantas. The flying kangaroo has already reinstated hot meals and drinks in business class, and the current service during COVID-19 is not all that different from normal times. In this review, find out what it's like flying in Qantas' Boeing 737-800 domestic business class with … [Read more...]
Last month, Qantas began reopening many of its domestic airport lounges as states eased their COVID-19 restrictions for indoor venues. With fewer people travelling, a need to control costs and government-mandated health restrictions, it was always going to be a challenge for Qantas to reopen its lounges while still offering an excellent experience to guests. But it seems Qantas … [Read more...]