Qantas flight QF1 is the airline's flagship "kangaroo route" from Sydney to London via Singapore. Departing from Sydney each afternoon, this Airbus A380 service takes around 24 hours to cover the 17,176km to London. Are you flying on QF1 from Sydney to London? This guide explains everything you need to know to maximise your experience and have an enjoyable … [Read more...]
The Qantas Club is easily the most common airport lounge in Australia. Australian frequent flyers are always looking for information about the Qantas Club, and how to obtain a Qantas Club discount.
Qantas has been caught out denying lounge access to frequent flyers, despite them clearly being eligible under Oneworld alliance rules. In one recent case, Qantas incorrectly refused lounge entry in Perth. To make matters worse, Qantas later defended their ground staff's actions and refused to admit the mistake or offer compensation. Spieck's daughter had just arrived in … [Read more...]
Would you like to enjoy Qantas' airport lounges, but don’t fly enough to earn Gold status? The answer is to purchase a Qantas Club membership. This provides access to domestic Qantas Club and international Business class lounges when flying with Qantas or Jetstar. Instead of waiting in the busy airport terminal, you'll enjoy the comfort and privacy of the lounge along with … [Read more...]
Qantas passengers flying from Bali's Denpasar Airport could soon be offered a brand new lounge experience. The airline is currently trialling a new "pre-flight service" in Denpasar, in partnership with the Novotel airport hotel. Early reports suggest that it's a vast improvement over the current Qantas lounge arrangements in Bali. Qantas Business passengers, as well as Gold, … [Read more...]
A Qantas Gold frequent flyer has been incorrectly denied Air New Zealand lounge access despite being booked on a Qantas codeshare service. To make matters worse, Qantas responded to this member's complaint by providing completely inaccurate information. It seems that neither Air New Zealand nor Qantas are fully aware of their own policies regarding reciprocal Air New Zealand … [Read more...]