Qantas Acts Quickly after Points Stolen

For Qantas Frequent Flyer members with large point balances, having those points stolen could be a nightmare. Thankfully, if this does happen, the airline has processes in place to recover the points. DoctorSimon was mortified to discover recently that 185,000 points had been stolen from their Qantas Frequent Flyer account. The thief had already used the … Continued

Completing a Hilton Diamond Challenge

The Hilton Honors status match comes with 90 days of Gold or Diamond status at Hilton hotels. Available to anyone that already holds an equivalent status level with another hotel loyalty program, the status match also comes with a challenge to retain the status. For a Hilton Diamond challenge, this involves staying 8 times at Hilton … Continued

Why Airlines Removing Award Charts Should Concern You

United Mileage Plus has removed its award charts and will shift to “dynamic” award pricing for travel from 15 November 2019. United gave no warning about the changes and they have attracted universal criticism, with many frequent flyers seeing this as a major devaluation of the United Mileage Plus loyalty program. United Airlines sold these … Continued

Next Weekend’s Devaluations: Are You Ready?

  Several loyalty program devaluations affecting Australians will take place after next weekend. Over the coming days, Amex Membership Rewards, Westpac Altitude Rewards and Singapore Airlines KrisFlyer are all changing their programs for the worse. It’s now your last chance to prepare for the upcoming changes! So we thought we’d give a quick recap of … Continued

Loyalty Dilemma: Qantas or Virgin?

Choosing between Qantas and Virgin Australia is a common dilemma facing Australian frequent flyers. Although Qantas has a stronger route network – both domestically and internationally – sticking with Virgin can have its advantages. Last year, AFF member juliusg flew a mixture of both Qantas and Virgin Australia in Business class. This year, this member has … Continued