Last month, the Australian Competition & Consumer Commission (ACCC) released a draft report into loyalty programs, expressing “significant concerns” and inviting submissions from the public. Public submissions in response to the draft report on loyalty schemes have now been published on the ACCC website. There were 22 submissions, including from Qantas, Virgin Australia, Woolworths and … Continued
Woolworths has increased the amount of Qantas Frequent Flyer points you’ll receive when converting Woolworths Rewards points. Once earned, you’ll also now receive your Qantas points much sooner than before. You can earn 1 Woolworths Rewards point per $1 spent at Woolworths, BWS, Big W and Caltex-Woolworths fuel outlets. Each time you reach 2,000 points, … Continued
With more than 7 million members, Priceline Sister Club is the fifth-largest loyalty program in Australia. The rewards program of Priceline Pharmacy, Sister Club rewards its members with quarterly vouchers for earning points at Priceline and bonuses upon reaching Diamond or Pink Diamond membership. You’ll earn 1 Sister Club point per $1 spent at Priceline … Continued
Singapore Airlines has upgraded the security of KrisFlyer frequent flyer accounts with the introduction of two-factor authentication (2FA). Singapore Airlines KrisFlyer members are also being forced to change their passwords. Previously, a 6-digit PIN number was all that was needed to access your KrisFlyer membership account. Now, Singapore Airlines is requiring members to create a new … Continued
The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program operators on notice. In Episode 20 of the AFF on AIR podcast, Matt chats to airline loyalty and data expert Mark Ross-Smith about the ACCC’s findings and recommendations. This interview … Continued