Qantas Gifts Status Credits to Frequent Flyers

Qantas is gifting up to 1,800 status credits to frequent flyers, making it easier for members to renew their status with the airline next year. In addition to the Status Credit Boost, Qantas is providing monthly Status Credit Support to frequent flyers with membership years ending between March and August. Existing Qantas Silver, Gold, Platinum … Continued

How Qatar Airways Botched its Status Match Promo

In May, Qatar Airways launched a rare status match promotion for frequent flyers of six airlines including Virgin Australia. Velocity members were invited to apply for the match, and most applicants have now received reciprocal Qatar Airways Privilege Club status. It was a great deal for Velocity members, especially at a time of uncertainty surrounding … Continued

Former Program Partner Slams Qantas Business Rewards

A business that used to offer its customers Qantas Business Rewards points has slammed the loyalty program for small-to-medium businesses. It says Qantas Business Rewards has made “drastic” changes to its business model which now encourages “churn-and-burn and large upfront payments” over long-term loyalty. Two years ago, Switch Telecom launched a partnership with Qantas Business … Continued

Hard Sell: Velocity Still Encouraging Members to Earn Points

Even though Virgin Australia has been in voluntary administration for the past two months, and Velocity Frequent Flyer redemptions remain severely limited, Velocity has been really pushing its members to continue earning points lately. Velocity Frequent Flyer has been ramping up the marketing emails in recent weeks, with offers such as bonus points at the … Continued

Velocity to Refund Cancelled Reward Seat Bookings

Velocity Frequent Flyer will finally refund Virgin Australia reward seat bookings that have been cancelled, for travel booked until 30 September 2020. This had already been Velocity’s policy prior to Virgin Australia entering voluntary administration. Throughout April and the first half of May, Velocity always said that it would refund the Velocity points & taxes paid … Continued