Airlines Are Not Very Good At Personalising Offers
Airlines collect lots of data about their customers and loyalty program members, yet they offer irrelevant deals and poor personalisation.
Loyalty Program is a popular topic at the Australian Frequent Flyer. All frequent flyer programs are essentially loyalty programs. But there are other non-airline loyalty programs, such as the loyalty programs associated with hotels.
Airlines collect lots of data about their customers and loyalty program members, yet they offer irrelevant deals and poor personalisation.
With Hilton Honors elite status, you can enjoy upgrades, free breakfast, executive lounge access and more.
Rather than losing once-loyal flyers who didn't requalify for Velocity status under the new program rules, Virgin Australia is giving some people complimentary status extensions.
Stuck with an Airpoints balance? These are the best ways to redeem Air New Zealand Airpoints Dollars on Qantas domestic and Star Alliance partner flights.
PARKROYAL is the best Melbourne Airport hotel, followed by Novotel, Ibis Styles and Holiday Inn. Mantra is also a good value option a short drive away from Tullamarine Airport.
Our sophisticated Credit Card Point Valuation model calculates the average value of an Australian bank or payment platform point. Find out which programs have the most and least valuable points!
We've created a sophisticated model that calculates the average value to an Australian of frequent flyer points and credit card reward points with different programs. Find out which programs have the most and least valuable points!
This guide explains why many people might find Turkish Airlines Miles&Smiles to be the best loyalty program for earning Star Alliance Gold status through flights in 2026.
For a $65 annual fee, Club Jetstar gets you access to discounted member-only fares and 20% off baggage & seat selection fees.
To give you an idea of the value of frequent flyer points, here's what you could do with different amounts of Qantas Frequent Flyer points, Virgin Australia Velocity points and Singapore Airlines KrisFlyer miles.
Instead of paying $89.50 to join Qantas Business Rewards, your business can become a member for free in one of several ways.
ALL Accor+ Explorer has replaced Accor Plus as the hotel chain's new subscription program. Our guide explores all the benefits and whether it's worth joining.