When redeeming Velocity Frequent Flyer points for Virgin Australia flights, you'll need to pay a "carrier charge" in addition to the points required for a reward seat. This surcharge was initially introduced from 1 January 2019, and was recently increased on 8 January 2020. In addition to Virgin Australia flights, Velocity carrier charges are added to Delta reward seat … [Read more...]
Loyalty Program is a popular topic at the Australian Frequent Flyer. All frequent flyer programs are essentially loyalty programs. But there are other non-airline loyalty programs, such as the loyalty programs associated with hotels.
A good example of a non-airline loyalty program is Flybuys. With this program you can earn Qantas points on your weekly shop!
Star Alliance Gold status is handy to have when flying with any of the 28 Star Alliance airlines including Singapore Airlines, Air New Zealand, ANA, Thai Airways and Air Canada. But which is the best frequent flyer program for earning Star Alliance status? This guide analyses the 9 Star Alliance frequent flyer programs that are of most interest to Australians. It explains … [Read more...]
Cathay Pacific's Asia Miles frequent flyer program will change the way in which miles expire from 1 January 2020. Currently, Asia Miles have a fixed expiry date of 3 years after they are earned. Regardless of how actively you earn or redeem miles, they will always expire if not fully used within 3 years. This is problematic because it's very difficult for the average … [Read more...]
Unlike most airlines, Cathay Pacific has separate loyalty programs for earning and redeeming miles, as well as for earning status. The Asia Miles program is free to join and allows you to earn and redeem miles for flights with Cathay Pacific and its partners. But to earn status with Cathay Pacific, you'll need to join the separate Marco Polo Club. The Marco Polo Club has a … [Read more...]
The Australian Competition & Consumer Commission (ACCC) has made numerous recommendations in its 149-page final report on loyalty programs, which was released today. The ACCC says that changes are needed to protect consumers, warning that unfair practices of loyalty programs could cause real harm. The Australian Frequent Flyer made a detailed submission to the ACCC's … [Read more...]