Qantas Frequent Flyer implemented two-factor authentication on Monday, meaning members may now be required to enter an SMS verification code or answer security questions when accessing their accounts. Qantas' two-factor authentication is designed to make frequent flyer accounts more secure and prevent fraud. But some AFF members are unhappy with the way it has been … [Read more...]
Loyalty Program is a popular topic at the Australian Frequent Flyer. All frequent flyer programs are essentially loyalty programs. But there are other non-airline loyalty programs, such as the loyalty programs associated with hotels.
Read our guide how to get a flight upgrade with frequent flyer points to discover some of the benefits of Loyalty Programs.
Last week, Qantas announced a major shake-up to its Qantas Frequent Flyer program. In this episode, former Head of Loyalty at Malaysia Airlines, Mark Ross-Smith, joins Matt to discuss the changes, why Qantas announced them and what this all means for frequent flyers. Episode contents: 1:05 - Fortnightly news round-up 4:07 - Overview of Qantas … [Read more...]
Velocity Frequent Flyer could launch lifetime Velocity status, following the announcement that Qantas will introduce a lifetime Platinum status tier. Qantas announced last Thursday some significant changes to its frequent flyer program, including changes to frequent flyer redemptions and the introduction of a Points Club. As Qantas Frequent Flyer's main competitor in … [Read more...]
Virgin Australia and UK-based Virgin Atlantic have applied for regulatory approval to coordinate services between Australia and the UK. The expanded Virgin Atlantic partnership would allow the two airlines to offer a more seamless experience to passengers flying to London through better schedules, easier connections and enhanced frequent flyer benefits. Virgin Australia does … [Read more...]
Qantas Frequent Flyer has announced the largest overhaul in the loyalty program's history. There are significant changes to reward flight pricing, with an increase in the amount of points required for flights in premium cabins and upgrades - including for round-the-world awards. But carrier charges and the amount of points required for some Economy reward flights are being … [Read more...]