Flight Delays is a popular topic for discussion at the Australian Frequent Flyer. No one welcomes delays of any kind, but sometimes they are unavoidable.
Turbli provides turbulence forecasts for any upcoming commercial flight based on real-time weather information. You can also view the routes with the highest average turbulence.
The Australian government has proposed a new airline ombudsman and Charter of Customer Rights in its Aviation White Paper. This does very little for consumers.
Qantas' direct flights from Perth to London are making an extra stop to refuel in Singapore due to tensions in the Middle East.
Qantas has agreed to compensate a combined $20 million to 86,597 customers that the airline now admits it "misled" by selling tickets on flights it had already decided to cancel.
It had so much potential, but ultimately Australian low-cost airline Bonza has failed and entered voluntary administration. We analyse the factors that led to this moment.
If travelling without checked luggage isn't an option, these are some ways to minimise the risk of your bags going missing in transit.
Australian frequent flyers overwhelmingly want a European-style air passenger compensation scheme and an independent airline ombudsman.
If you're rebooked on a different flight, request an "original routing credit" to get the Qantas points and status credits you should have earned.
I was involuntarily downgraded from a paid Business Class ticket to Economy on a Virgin Australia flight. It took two months and multiple follow-up phone calls to receive a refund of the fare difference.
The ACCC is taking Qantas to court, alleging the airline continued to sell tickets on more than 8,000 flights it had already cancelled.
We review the new Malaysia Airlines Boeing 737-800 Business Class experience on a flight from Kuala Lumpur to Bangkok.
If you're a regular flyer on the Sydney-Melbourne or Sydney-Canberra routes, you've probably experienced your fair share last-minute flight cancellations. Why are these routes disproportionately affected?