Qantas Priority Baggage Blues
This week our members complain about the notoriously unpredictable approach of Qantas to priority baggage. One member has status, flies business class and has priority marked luggage but finds that
Read moreFlight Delays
Flight Delays is a popular topic for discussion at the Australian Frequent Flyer. No one welcomes delays of any kind, but sometimes they are unavoidable.
Getting Help from the Airline Customer Advocate
If you’ve ever been involved in a dispute with an airline, you probably know how frustrating it can be. Airlines are often unwilling to do the right thing by the
Read moreAir New Zealand Nuisance: No compensation
Our member Gungadin6’s recent Air New Zealand nuisance has been received with mixed reactions by our forum members. Gungadin6 was on an Auckland to Sydney flight when it was diverted
Read moreDon’t you know who I am? Over Nuts!?
The famous (and sometimes the not so famous) are known for the occasional dummy spit. That moment when they feel like someone clearly does not know who they are. For
Read moreVirgin’s lesson in tardiness
One platinum member this week is furious that they were pulled from a flight for arriving at the gate 15 minute prior to departure time. This resulted in our member
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