Qantas Carry-on Luggage Crackdown
Qantas is taking steps to stop passengers delaying flights by flouting its carry-on baggage limits and putting multiple bags in the overhead lockers.
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Flight Delays
Flight Delays is a popular topic for discussion at the Australian Frequent Flyer. No one welcomes delays of any kind, but sometimes they are unavoidable.
Airport Curfews: What, Where and Why?
Airport curfews restrict night-time airline operations at places like Sydney and Gold Coast airports, and can cause havoc for passengers if there is a delay.
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Australia’s New Aviation Customer Rights Charter
The Australian government is inviting submissions about its proposed Aviation Customer Rights Charter, which will largely just make it easier for passengers to enforce rights they already have.
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Are Ground Handlers Gaming Baggage Delivery KPIs?
Airlines often use the time it takes to get the first bag onto the carousel as a key performance metric for baggage handlers. Are ground handling companies gaming this to inflate their KPIs?
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My Review of ‘The Chairman’s Lounge’ by Joe Aston
Former AFR columnist Joe Aston’s new book, The Chairman’s Lounge, covers much more than just the Prime Minister’s relationship with Alan Joyce. Is it worth adding to your Christmas reading list?
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