Flight Delays is a popular topic for discussion at the Australian Frequent Flyer. No one welcomes delays of any kind, but sometimes they are unavoidable.
When a flight is delayed, gate staff often don't bother trying to offer or enforce priority boarding. Is this a deliberate tactic to get flights away faster, or just sloppy?
Excellent communication makes all the difference when a flight is disrupted. My recent Virgin Australia flight, which diverted shortly after take-off, is a great example of that.
Is Jetstar a good airline? In this opinion piece, we highlight 9 things the Australian budget airline does well - and 9 things it doesn't.
Save on international transaction fees when shopping overseas or online with Australian credit cards such as the Bankwest World, CommBank Ultimate Awards and NAB Rewards Signature. We've put together a full list.
Fly Ahead is a great benefit for Velocity Gold and Platinum members flying Virgin Australia that can get you home faster... well, usually.
Airlines are quick to take your money, but often slow to refund it when you're owed compensation. They get away with too much by ignoring complaints.
There's something about airports that stresses a lot of people out... so much so, that they forget their manners. Frontline airline staff call it "airport disease".
Some airports intentionally make people wait until boarding is about to begin to learn which gate number their flight will be leaving from. It's getting a bit ridiculous.
Virgin Australia's refurbished Boeing 737s have new Business Class seats, but the cabin overall feels less spacious and private. This review explains what to expect in Virgin Australia Business Class in 2025.
Airlines have a habit of closing their lounges before delayed flights have actually started boarding. Is this reasonable or should paying customers who've already been inconvenienced by a flight delay expect more?
Jetstar is offering vouchers to customers who voluntarily switch to an alternate flight at a less popular time. We explore the pros & cons of accepting these offers.
With Apple AirTags, you can track the location of your bags in real time. Thanks to a new feature, you can even share this information with some airlines if they lose your luggage.