Etihad will now offer full refunds to all passengers that purchased tickets in Australia, for flights that were cancelled by the airline due to COVID-19. It comes after the Australian Competition & Consumer Commission (ACCC) engaged with Etihad Airways over concerns passengers were being illegally denied refunds for flights booked in Australia that did not operate. … [Read more...]
Flight Delays is a popular topic for discussion at the Australian Frequent Flyer. Delays on cheap business class flights to Europe are common, and unfortunately unavoidable.
A few weeks ago, Qantas cancelled almost all of its international flights until 24 October 2020. These cancellations were quietly extended yesterday by another five months, until the end of March 2021. The only exception is flights between Australia and New Zealand, which are currently scheduled to resume on 17 August 2020. However, the cancellation of flights to New Zealand … [Read more...]
If you're currently booked on a Qantas flight for travel until 31 July 2020, and no longer wish to travel, you have until next Thursday to cancel for a flight credit voucher without paying any fees. Qantas has been actively encouraging passengers to request a credit voucher at the earliest opportunity. After all, this is the best outcome for the airline at a time of severe … [Read more...]
If you've booked an international flight for travel in April or May, your flight will almost certainly be cancelled. Qantas, Jetstar and Virgin Australia are all grounding international flights from the end of this month - as are many other airlines around the world. But if your flight has been cancelled, are you entitled to a full refund? It would appear that the answer … [Read more...]
The Qantas Group will temporarily ground more than 150 aircraft and cancel all scheduled international flights from the end of March 2020. Qantas and Jetstar will also cut around 60% of domestic flights in response to sharply falling demand for air travel. International Qantas flights will remain grounded until at least the end of May 2020, but this is likely to be … [Read more...]