The First Class lounge is supposed to be a luxury oasis away from the bustling airport terminal. But one member’s recent experience left them despairing at the lack of lounge etiquette displayed by other passengers. This member’s visit to Qantas’ First Lounge in Melbourne was spoiled by rude, noisy and downright inconsiderate lounge guests. One … Continued
Singapore Airlines will shortly roll out brand new seats on its flagship Singapore Airlines A380 aircraft, with the upgraded product to launch on the Singapore-Sydney route. All cabins will be refreshed, but the biggest changes will take place in the premium cabins on the upper deck. The number of First class seats will halve, but … Continued
British Airways used to be renowned for its superior customer service. Sadly, things have gone downhill at the UK’s national airline in recent years. And it has started to show in the service. AFF member PaulST recently flew British Airways in First class from London to Abu Dhabi. The First class seat itself on the … Continued
Our member Princess Fiona was recently lucky enough to experience Lufthansa’s First class service on a flight from Frankfurt to Chicago. The in-flight service was exceptional, but the First class experience began long before Princess Fiona stepped onto the plane. After a short connecting flight from Berlin, the layover in Lufthansa’s Frankfurt hub was long … Continued
Qantas and its partner Emirates offer distinctly different First class products. So, if both are the same price – or the same number of points – which airline is the better choice? My partner and I are looking at booking an award flight from MEL to SIN next year and have enough points to fly … Continued